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Business Analyst

  • Location: Minneapolis, MN
  • Posted: Sep 30, 2016

Job Description

Req ID: 24181
The Excellian Revenue Cycle Access team is accountable for Epic ADT (Admit, Discharge and Transfer), Cadence, Prelude & HIM implementations and ongoing support for Allina, affiliates, PSAs and acquisitions.
Works directly with customers providing Level II technical support
Troubleshoot and resolve complex issues
Service request fulfillment
Monitor and trend issues and service requests
Responsible for basic project systems planning including monitoring and tracking questions, conducting system testing, and developing and conducting user training
Serves as subject matter expert associated with content, processes and procedures associated with enterprise applications
Implements, modifies, tests and administer business system applications
Defines detailed requirements, analyzes business needs, and validates solutions with the customer
Troubleshoots complex situations and relationships
Liaison between IS and users to resolve workflow or functional questions
Conducts analysis of business and users needs and revises existing systems as needed
Recommends and documents procedural changes

Qualifications

Experience
0-2 years information systems experience
May have expertise in business area or particular information systems

Skills
Ability to accurately and effectively translate business requirements to system specifications
Requires strong communication skills, both written and verbal
Requires strong customer service skills
Ability to troubleshoot basic situations and assist end users with their questions
Ability to accurately and effectively translate business requirements to system specifications
Ability to evaluates business user needs against current systems capabilities utilizing basic and logical problem-solving skills
Demonstrates capacity to quickly adapt to changing business and technology needs
Able to work as a team member
Demonstrates sound judgment
Detail oriented
Logical and creative problem solver

Employment Type

Full-Time

Schedule Information

Hours: 40

Allina Health

2925 Chicago Ave S
Minneapolis, MN 55407

Phone: (612) 262-5000

Fax: (612) 262-5000

Web: http://www.allinahealth.org/careers

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