Carolinas HealthCare System - Blue Ridge

Job Summary The Patient Safety Attendant assists in maintaining a safe environment and remains with the patient at all times to provide on-going observation of the patient and alert the nursing staff as patient care needs arise. The Patient Safety Attendant performs all related job responsibilities in a safe manner, functioning under the supervision of the Registered Nurse. Essential Functions     Observes the patient at the bedside. Assists with maintaining a safe environment. Serves as a role model fostering positive communications. Calls for assistance and notifies the nurse of immediate patient or staff needs. Assists with providing a quiet environment. Provides hand-off communication as appropriate to job duties. Provides diversional activities such as reading to patients, talking to patients, watching TV and/or listening to radio with the patient. Reports patient care requests to the nursing staff. Initiates or participates in CPR (BLS certification required.)  Obtained within 2 months of employment.  Assists with maintaining documentation according to established policies and procedures. Ability to work with others. Respect for patients and patient families Consistency with CHS Blue Ridge behavioral standards Physical Requirements Range of motion within functional limits.  Frequent walking, standing, sitting.   Requires functional vision and hearing.   Eye/hand coordination, manual dexterity.   Education, Experience and Certifications High school graduate or equivalent. On the job training will be provided for essential responsibilities of the job. Current American Heart Association Basic Life Support HealthCare Provider certification. Current CPI Training (obtain with 2 months of employment)

Provides professional care and service within assigned area in accordance with established standards, institutional policy and procedures, professional judgement, and, as appropriate for assignment, nursing care plan, and physician’s treatment plan.  Demonstrates knowledge and skills necessary to provide care appropriate to the ages and culture of the patients/clients served.  Supervises non-professional nursing or allied health staff.  Performs other related duties as deemed competent. QUALIFICATIONS: Education:           Graduate of an accredited school of Nursing is required. Experience:         Preferably, a minimum of one year, Med-Surg or related.  License/Registration:        Current license to practice as a Registered Nurse in North Carolina.   Certification:                    Current CPR through the American Heart Association (AHA) is required. ACLS is required for Telemetry; CCU; ED; Medical Detox; Float; Med Surg and Family Center within 6 months of hire. PALs required for CCU and ED within 6 months of hire. Family Center:  NRP required and successful completion of AWHONN Intermediate FHR Monitoring course expected within 6 months of hire; Tele; ICVR; CCU; ED; PACU - training in EKG recognition or completion of EKG class; Medical Detox; Behavioral Health; Emergency Department; CCU and Float Pool required initially and annually CPI training; Oncology: prefer RNOCN      Other:                 Thorough knowledge of nursing standards, basic computer knowledge, principles and procedures; ability to work well with others. TYPICAL PHYSICAL DEMANDS:  Range of motion within functional limits.  Requires frequently: pushing 40 lbs; pulling 80 lbs; standing; walking; repetitive trunk rotation-standing; manual dexterity; both handedness (both hands must be used) functional vision and hearing; Occasionally:  lifting 35 lbs from floor to waist and waist to eye level; one handed carrying 15lbs; work kneeling; work squatting/crouching; visual color discrimination; and visual depth perception.  In the environment occasionally exposed to wetness; slippery surfaces; and accident exposure.

Provides professional care and service within assigned area in accordance with established standards, institutional policy and procedures, professional judgement, and, as appropriate for assignment, nursing care plan, and physician’s treatment plan.  Demonstrates knowledge and skills necessary to provide care appropriate to the ages and culture of the patients/clients served.  Supervises non-professional nursing or allied health staff.  Performs other related duties as deemed competent. QUALIFICATIONS: Education:           Graduate of an accredited school of Nursing is required. Experience:         Preferably, a minimum of one year, Med-Surg or related.  License/Registration:        Current license to practice as a Registered Nurse in North Carolina.   Certification:                    Current CPR through the American Heart Association (AHA) is required. ACLS is required for Telemetry; CCU; ED; Medical Detox; Float; Med Surg and Family Center within 6 months of hire. PALs required for CCU and ED within 6 months of hire. Family Center:  NRP required and successful completion of AWHONN Intermediate FHR Monitoring course expected within 6 months of hire; Tele; ICVR; CCU; ED; PACU - training in EKG recognition or completion of EKG class; Medical Detox; Behavioral Health; Emergency Department; CCU and Float Pool required initially and annually CPI training; Oncology: prefer RNOCN      Other:                 Thorough knowledge of nursing standards, basic computer knowledge, principles and procedures; ability to work well with others. TYPICAL PHYSICAL DEMANDS:  Range of motion within functional limits.  Requires frequently: pushing 40 lbs; pulling 80 lbs; standing; walking; repetitive trunk rotation-standing; manual dexterity; both handedness (both hands must be used) functional vision and hearing; Occasionally:  lifting 35 lbs from floor to waist and waist to eye level; one handed carrying 15lbs; work kneeling; work squatting/crouching; visual color discrimination; and visual depth perception.  In the environment occasionally exposed to wetness; slippery surfaces; and accident exposure.

Provides professional care and service within assigned area in accordance with established standards, institutional policy and procedures, professional judgement, and, as appropriate for assignment, nursing care plan, and physician’s treatment plan.  Demonstrates knowledge and skills necessary to provide care appropriate to the ages and culture of the patients/clients served.  Supervises non-professional nursing or allied health staff.  Performs other related duties as deemed competent. QUALIFICATIONS: Education:           Graduate of an accredited school of Nursing is required. Experience:         Preferably, a minimum of one year, Med-Surg or related.  License/Registration:        Current license to practice as a Registered Nurse in North Carolina.   Certification:                    Current CPR through the American Heart Association (AHA) is required. ACLS is required for Telemetry; CCU; ED; Medical Detox; Float; Med Surg and Family Center within 6 months of hire. PALs required for CCU and ED within 6 months of hire. Family Center:  NRP required and successful completion of AWHONN Intermediate FHR Monitoring course expected within 6 months of hire; Tele; ICVR; CCU; ED; PACU - training in EKG recognition or completion of EKG class; Medical Detox; Behavioral Health; Emergency Department; CCU and Float Pool required initially and annually CPI training; Oncology: prefer RNOCN      Other:                 Thorough knowledge of nursing standards, basic computer knowledge, principles and procedures; ability to work well with others. TYPICAL PHYSICAL DEMANDS:  Range of motion within functional limits.  Requires frequently: pushing 40 lbs; pulling 80 lbs; standing; walking; repetitive trunk rotation-standing; manual dexterity; both handedness (both hands must be used) functional vision and hearing; Occasionally:  lifting 35 lbs from floor to waist and waist to eye level; one handed carrying 15lbs; work kneeling; work squatting/crouching; visual color discrimination; and visual depth perception.  In the environment occasionally exposed to wetness; slippery surfaces; and accident exposure.

Responsible for providing direct patient care and assisting in the daily operations of the practice/clinic.  Performs other related duties as required.   ESSENTIAL FUNCTIONS: Assists with patient flow for clinic and physician visits Provides instructions/demonstrations to patients and/or families regarding medications and treatment Transport samples to hospital Assists with scheduling of clinic and physician appointments, tests, treatments, etc. Obtain and record all patient history in Electronic Health Record Perform electrocardiography Perform first aid procedures under a provider’s supervision Administer intradermal, subcutaneous, and intramuscular injections QUALIFICATIONS: Education:      High School graduate; completion of Medical Office Assistant Program, Clinical Medical Assistant Program, Registered Medical Assistant or Emergency Medical Technician Program, current certification as a CMA, CCMA, RMA, EMT-Intermediate, or EMT-Paramedic.  Current employees without the above credentials are required to hold a ABR-OE designation.  All certificates are required within the first 90 days.   Experience:     Two years work related experience preferred, certification desirable Other:                         Knowledge of medical office practices, equipment and instruments.   Strong organizational, communication and interpersonal skills. Current CPR certification issued by the American Heart Association (AHA) is required TYPICAL PHYSICAL DEMANDS: Requires range of motion within functional limits.  Occasional reaching, pulling, pushing, bending, stooping, twisting.  Occasional lifting items of 35 pounds from 6” from floor to 53”.  Frequent standing, walking and sitting.  Manual dexterity, eye-hand coordination, functional vision and hearing.

Responsible for greeting all patients/visitors by telephone or in person in a positive and cheerful manner.  Schedules patient office visits and performs all sign-in and check-out procedures with a customer oriented focus.  Coordinates all clinical phone calls and work schedules with the physician, physician assistant, and MOA staff. Performs other related duties as required.   QUALIFICATIONS: Education:      High School diploma Experience:     Previous experience in customer service environment desirable. Previous experience filing insurance claims and collections experience. Other:                         Computer skills; ability to interact positively with others; excellent verbal communication skills and problem solving techniques; extreme accuracy and confidentiality required.   TYPICAL PHYSICAL DEMANDS: Functional Range of motion.  Occasional Lifting floor to waist 5 pounds.  Two handed carrying 5 pounds occasionally.  Occasional pushing up to 10#.  May alternate sitting/standing positions as needed, Frequent walking, Occasional standing.  Requires frequent manual dexterity.  Either hand can be used.  Near and far vision required.  Frequently required hearing whispered voice.

Responsible for greeting all patients/visitors by telephone or in person in a positive and cheerful manner.  Schedules patient office visits and performs all sign-in and check-out procedures with a customer oriented focus.  Coordinates all clinical phone calls and work schedules with the physician, physician assistant, and MOA staff. Performs other related duties as required.   QUALIFICATIONS: Education:      High School diploma Experience:     Previous experience in customer service environment desirable. Previous experience filing insurance claims and collections experience. Other:               Computer skills; ability to interact positively with others; excellent verbal communication skills and problem solving techniques; extreme accuracy and confidentiality required.  TYPICAL PHYSICAL DEMANDS: Functional Range of motion.  Occasional Lifting floor to waist 5 pounds.  Two handed carrying 5 pounds occasionally.  Occasional pushing up to 10#.  May alternate sitting/standing positions as needed, Frequent walking, Occasional standing.  Requires frequent manual dexterity.  Either hand can be used.  Near and far vision required.  Frequently required hearing whispered voice.

Responsible for greeting all patients/visitors by telephone or in person in a positive and cheerful manner.  Schedules patient office visits and performs all sign-in and check-out procedures with a customer oriented focus.  Coordinates all clinical phone calls and work schedules with the physician, physician assistant, and MOA staff. Performs other related duties as required.   QUALIFICATIONS: Education:      High School diploma Experience:     Previous experience in customer service environment desirable. Previous experience filing insurance claims and collections experience. Other:                         Computer skills; ability to interact positively with others; excellent verbal communication skills and problem solving techniques; extreme accuracy and confidentiality required.   TYPICAL PHYSICAL DEMANDS: Functional Range of motion.  Occasional Lifting floor to waist 5 pounds.  Two handed carrying 5 pounds occasionally.  Occasional pushing up to 10#.  May alternate sitting/standing positions as needed, Frequent walking, Occasional standing.  Requires frequent manual dexterity.  Either hand can be used.  Near and far vision required.  Frequently required hearing whispered voice.

Responsible for greeting all patients/visitors by telephone or in person in a positive and cheerful manner.  Schedules patient office visits and performs all sign-in and check-out procedures with a customer oriented focus.  Coordinates all clinical phone calls and work schedules with the physician, physician assistant, and MOA staff. Performs other related duties as required.   QUALIFICATIONS: Education:      High School diploma Experience:     Previous experience in customer service environment desirable. Previous experience filing insurance claims and collections experience. Other:               Computer skills; ability to interact positively with others; excellent verbal communication skills and problem solving techniques; extreme accuracy and confidentiality required.  TYPICAL PHYSICAL DEMANDS: Functional Range of motion.  Occasional Lifting floor to waist 5 pounds.  Two handed carrying 5 pounds occasionally.  Occasional pushing up to 10#.  May alternate sitting/standing positions as needed, Frequent walking, Occasional standing.  Requires frequent manual dexterity.  Either hand can be used.  Near and far vision required.  Frequently required hearing whispered voice.

JOB SUMMARY Performs a variety of general maintenance duties as required and assigned.  Performs preventive maintenance on equipment on a scheduled basis.  Tests and repairs emergency equipment systems.  Performs minor electrical changes, modifications and installations.  Performs other related duties as required. QUALIFICATIONS Education:      High school graduate with 3-4 years apprenticeship or 1-2 years specialized training Experience:     1-2 years maintenance/electrical experience Other:              Considerable knowledge of mechanical equipment and electrical wiring schematics.  Thoroughly skilled in the use of electrical tools and instruments used in maintaining and testing equipment TYPICAL PHYSICAL DEMANDS:  Requires frequent walking, occasional standing, climbing ladder, climbing stairs.  Occasional floor to shoulder lift to 35 pounds, one handed carrying 30#, two handed carrying 35#. Occasional repetitive neck/shoulder twisting, ankle raising/lowering.  Occasional work with arms over head standing/stooping, kneeling, squatting/crouching.  Requires both hands frequently be used and right hand only occasionally.  Functional vision and hearing.  Use of high and moderate vibrating tools occasionally.  Functional range of motion required.

Responsible for coordinating the workflow of cardiac monitor devices, pacemakers and defibrillators and arrhythmia monitors. This person is responsible for monitoring and review of cardiac rhythms in person and from remote transmissions, retrieval and triage of that information, preparing it for entry to electronic health record, and ensuring physician evaluation with appropriate billing.  ESSENTIAL FUNCTIONS: 1.  Responsible for coordinating the workflow of cardiac monitor devices, pacemakers, defibrillators and                                                                                                                                   arrhythmia monitors. 2.  Responsible for monitoring and review of cardiac rhythms in person and from remote transmissions, retrieval and triage of that information, preparing it for entry to electronic health record, documenting findings, and ensuring physician evaluation with appropriate billing 3.  Educating patients and/or family members regarding use of device monitoring, use of remote monitoring equipment, treatment plans, symptoms to monitor, and appropriate testing follow-up as directed by nurse and/or provider QUALIFICATIONS: Education:      Specialized training in Cardiac Device Management, with CCDS certification preferred but not required. Experience:     Three or more years of cardiac device (pacemaker and defibrillator) analysis and reprogramming or successful completion of approved cardiac device training program Other:             Strong organizational, communication and interpersonal skills.  Must be able to function independently. Current CPR certification issued by the American Heart Association (AHA) is required TYPICAL PHYSICAL DEMANDS: Requires functional range of motion.  Functional vision and hearing.  Occasional reaching, bending, stooping, twisting.  Frequent standing, walking and sitting.  Manual dexterity, eye-hand coordination.

Coordinates daily operations of the clinic during the absence and under the direction of the Practice Manager.  Assists with payer enrollment and providing quantitative data to Practice Manager. Responsible for greeting patients/visitors; by telephone or in person in a positive, cheerful manner.  Performs front and back office procedures as needed with a customer oriented focus.  Coordinates all clinical and administrative work flows and work schedules with the physician, physician assistant, and practice staff.  Coordinates administrative functions of billing/collecting and charge entry.  Performs other related duties as required. QUALIFICATIONS: Education:      Associate Degree in Business or equivalent years of work related experience Experience:     Minimum of 2 years medical office; supervisory experience preferred Other:               Excellent verbal and written communication skills to communicate with people of varying backgrounds and education.  Must have effective problem solving skills; ability to make decisions independently, and knowledge of medical terminology.  Working knowledge of word processing and computer systems. TYPICAL PHYSICAL DEMANDS: Requires functional vision and hearing; manual dexterity and eye-hand coordination and verbal communication skills.  Sitting for long periods of time, standing, stooping, bending and stretching required.  Occasionally lift and carry up to 25 pounds

Assists the nurse in planning/implementing basic care as delegated.  Demonstrates knowledge/skills necessary to provide care appropriate to the age and culture of the residents/patients served, and ability to provide care according to departmental policies and procedures.  Provides care over an extended time, in various settings, spanning the illness to wellness continuum. Performs other related duties as deemed competent. QUALIFICATIONS: Education:      Graduate of an approved CNA training program Experience:     Preferably, some Long-term care, med-surg, or related License/Registration:  CNA I-current listing as CNA I with Division of Facility Services with no substantial findings       CNA II- above and current listing as CNAII with Board of Nursing with no substantial findings; Current CPR certification issued by the American Heart Association (AHA) is required Other:  Ability to work with others; CNAI must attend Monitoring Blood Glucose Training within 6 months of employment.  Behavioral Health; Emergency Department; and Contingency Pool are required to have CPI annually.  TYPICAL PHYSICAL DEMANDS:  Requires frequently: pushing 40 lbs; pulling 80 lbs; standing; walking; repetitive trunk rotation-standing; manual dexterity; both handedness (both hands must be used) near vision; far vision; hearing (requires hearing whispered voice); Occasionally:  lifting 35 lbs from floor to waist and waist to eye level; one handed carrying 15lbs; work kneeling; work squatting/crouching; visual color discrimination; and visual depth perception.

Provides professional care and service within assigned area in accordance with established standards, institutional policy and procedures, professional judgement, and, as appropriate for assignment, nursing care plan, and physician’s treatment plan.  Demonstrates knowledge and skills necessary to provide care appropriate to the ages and culture of the patients/clients served.  Supervises non-professional nursing or allied health staff.  Performs other related duties as deemed competent. QUALIFICATIONS: Education:           Graduate of an accredited school of Nursing is required. Experience:         Preferably, a minimum of one year, Med-Surg or related.  License/Registration:        Current license to practice as a Registered Nurse in North Carolina.   Certification:                    Current CPR through the American Heart Association (AHA) is required. ACLS is required for Telemetry; CCU; ED; Medical Detox; Float; Med Surg and Family Center within 6 months of hire. PALs required for CCU and ED within 6 months of hire. Family Center:  NRP required and successful completion of AWHONN Intermediate FHR Monitoring course expected within 6 months of hire; Tele; ICVR; CCU; ED; PACU - training in EKG recognition or completion of EKG class; Medical Detox; Behavioral Health; Emergency Department; CCU and Float Pool required initially and annually CPI training; Oncology: prefer RNOCN      Other:                Thorough knowledge of nursing standards, basic computer knowledge, principles and procedures; ability to work well with others. TYPICAL PHYSICAL DEMANDS:  Range of motion within functional limits.  Requires frequently: pushing 40 lbs; pulling 80 lbs; standing; walking; repetitive trunk rotation-standing; manual dexterity; both handedness (both hands must be used) functional vision and hearing; Occasionally:  lifting 35 lbs from floor to waist and waist to eye level; one handed carrying 15lbs; work kneeling; work squatting/crouching; visual color discrimination; and visual depth perception.  In the environment occasionally exposed to wetness; slippery surfaces; and accident exposure.

Radiology is performed on any or all body organs, systems, or structures involving general radiographic procedures. Must understand the principles and operations of fluoroscopy (both digital and non-digital), general radiology (with or without tomography) and the use of portable equipment. Must understand the utilization, principles, appropriateness and associated risk of using imaging contrast media. Position requires clear communication skills, an understanding of healthcare operations and quality control along with the work ethics that coincide with Blue Ridge Healthcare System’s Mission, Vision and Values. Must be able to demonstrate knowledge of principles of growth and development of the life span and possess the ability to assess and interpret data to identify the patient’s age-related requirements and specific needs. Performs other duties requested of the director as necessary. QUALIFICATIONS: Education:      Completion of an accredited radiology program Experience:     None required, however preference will be given to applicants with at least one year experience post registry License/Registration:  Registered with the American Registry of Radiologic Technologist in at least two modalities Other:               Considerable knowledge of procedures and equipment. Skills in applying knowledge of anatomy and positions to produce good quality films. TYPICAL PHYSICAL DEMANDS: :  Requires full range of body motion, including handling/lifting patients, manual/finger dexterity and eye-hand coordination.  Requires functional vision and hearing.  Requires standing/walking for extensive periods of time with bending, stooping/stretching.  Frequently lift/carry patients and/or items weighing 35 lbs or more.

Radiology is performed on any or all body organs, systems, or structures involving general radiographic procedures. Must understand the principles and operations of fluoroscopy (both digital and non-digital), general radiology (with or without tomography) and the use of portable equipment. Must understand the utilization, principles, appropriateness and associated risk of using imaging contrast media. Position requires clear communication skills, an understanding of healthcare operations and quality control along with the work ethics that coincide with Blue Ridge Healthcare System’s Mission, Vision and Values. Must be able to demonstrate knowledge of principles of growth and development of the life span and possess the ability to assess and interpret data to identify the patient’s age-related requirements and specific needs. Performs other duties requested of the director as necessary. QUALIFICATIONS: Education:      Completion of an accredited radiology program Experience:     None required, however preference will be given to applicants with at least one year experience post registry License/Registration:  Registered with the American Registry of Radiologic Technologist in at least two modalities Other:               Considerable knowledge of procedures and equipment. Skills in applying knowledge of anatomy and positions to produce good quality films. TYPICAL PHYSICAL DEMANDS: :  Requires full range of body motion, including handling/lifting patients, manual/finger dexterity and eye-hand coordination.  Requires functional vision and hearing.  Requires standing/walking for extensive periods of time with bending, stooping/stretching.  Frequently lift/carry patients and/or items weighing 35 lbs or more.

Provides professional care and service within assigned area in accordance with established standards, institutional policy and procedures, professional judgement, and, as appropriate for assignment, nursing care plan, and physician's treatment plan.  Demonstrates knowledge and skills necessary to provide care appropriate to the ages and culture of the patients/clients served.  Supervises non-professional nursing or allied health staff.  Performs other related duties as deemed competent. QUALIFICATIONS: Education:           Graduate of an accredited school of Nursing is required. Experience:         Preferably, a minimum of one year, Med-Surg or related.  License/Registration:        Current license to practice as a Registered Nurse in North Carolina.   Certification:                      Current CPR through the American Heart Association (AHA) is required. ACLS is required for Telemetry; CCU; ED; Medical Detox; Float; Med Surg and Family Center within 6 months of hire. PALs required for CCU and ED within 6 months of hire. Family Center:  NRP required and successful completion of AWHONN Intermediate FHR Monitoring course expected within 6 months of hire; Tele; ICVR; CCU; ED; PACU - training in EKG recognition or completion of EKG class; Medical Detox; Behavioral Health; Emergency Department; CCU and Float Pool required initially and annually CPI training; Oncology: prefer RNOCN       Other:                 Thorough knowledge of nursing standards, basic computer knowledge, principles and procedures; ability to work well with others.   TYPICAL PHYSICAL DEMANDS:  Range of motion within functional limits.  Requires frequently: pushing 40 lbs; pulling 80 lbs; standing; walking; repetitive trunk rotation-standing; manual dexterity; both handedness (both hands must be used) functional vision and hearing; Occasionally:  lifting 35 lbs from floor to waist and waist to eye level; one handed carrying 15lbs; work kneeling; work squatting/crouching; visual color discrimination; and visual depth perception.  In the environment occasionally exposed to wetness; slippery surfaces; and accident exposure.

Responsible for providing direct patient care and assisting in the daily operations of the practice/clinic.  Performs other related duties as required.   ESSENTIAL FUNCTIONS: Assists with patient flow for clinic and physician visits Provides instructions/demonstrations to patients and/or families regarding medications and treatment Transport samples to hospital Assists with scheduling of clinic and physician appointments, tests, treatments, etc. Obtain and record all patient history in Electronic Health Record Perform electrocardiography Perform first aid procedures under a provider’s supervision Administer intradermal, subcutaneous, and intramuscular injections QUALIFICATIONS: Education:      High School graduate; completion of Medical Office Assistant Program, Clinical Medical Assistant Program, Registered Medical Assistant or Emergency Medical Technician Program, current certification as a CMA, CCMA, RMA, EMT-Intermediate, or EMT-Paramedic.  Current employees without the above credentials are required to hold a ABR-OE designation.  All certificates are required within the first 90 days.   Experience:     Two years work related experience preferred, certification desirable Other:                  Knowledge of medical office practices, equipment and instruments.   Strong organizational, communication and interpersonal skills. Current CPR certification issued by the American Heart Association (AHA) is required TYPICAL PHYSICAL DEMANDS: Requires range of motion within functional limits.  Occasional reaching, pulling, pushing, bending, stooping, twisting.  Occasional lifting items of 35 pounds from 6” from floor to 53”.  Frequent standing, walking and sitting.  Manual dexterity, eye-hand coordination, functional vision and hearing.

Responsible for providing direct patient care and assisting in the daily operations of the practice/clinic.  Performs other related duties as required.   ESSENTIAL FUNCTIONS: Assists with patient flow for clinic and physician visits Provides instructions/demonstrations to patients and/or families regarding medications and treatment Transport samples to hospital Assists with scheduling of clinic and physician appointments, tests, treatments, etc. Obtain and record all patient history in Electronic Health Record Perform electrocardiography Perform first aid procedures under a provider’s supervision Administer intradermal, subcutaneous, and intramuscular injections QUALIFICATIONS: Education:      High School graduate; completion of Medical Office Assistant Program, Clinical Medical Assistant Program, Registered Medical Assistant or Emergency Medical Technician Program, current certification as a CMA, CCMA, RMA, EMT-Intermediate, or EMT-Paramedic.  Current employees without the above credentials are required to hold a ABR-OE designation.  All certificates are required within the first 90 days.   Experience:     Two years work related experience preferred, certification desirable Other:                  Knowledge of medical office practices, equipment and instruments.   Strong organizational, communication and interpersonal skills. Current CPR certification issued by the American Heart Association (AHA) is required TYPICAL PHYSICAL DEMANDS: Requires range of motion within functional limits.  Occasional reaching, pulling, pushing, bending, stooping, twisting.  Occasional lifting items of 35 pounds from 6” from floor to 53”.  Frequent standing, walking and sitting.  Manual dexterity, eye-hand coordination, functional vision and hearing.

Obtains demographic and medical insurance information from patients/representatives. Creates Medical Records and ensures proper patient identity. Reviews work for overall quality and accuracy. Explains hospital regulations and policies to patients and visitors as required. Produces, assembles, files, and delivers registration documents information and forms to designated locations. Works through reports and corrects or updates information as required. Obtains signature(s) on required documents to protect hospital's interests and comply with policies and/or regulations. Obtains and processes patient room assignments for admission. Verifies eligibility and benefits data utilizing electronic or computerized methods. Calculates and determines patient payment amounts and seeks payment from patient during interview process.  Works with clinical departments for timely registration/pre-registration, communicating any needs. Assists patient in obtaining language interpretation services as needed and appropriate. Demonstrates the highest level of customer service and teamwork at all times. Strives to serve the patient and meet their needs. Provides feedback to management team in a timely manner. Models BRHC standards of behavior at all times. ESSENTIAL FUNCTIONS: Registers/Pre-registers all scheduled and/or unscheduled patients for services according to standards Obtains patient’s and/or responsible party’s signatures on required registration forms and provides required    regulatory brochures as needed to patients and/or responsible party concerning consent, privacy and insurance                      documentation as necessary Verify insurance coverage and obtain authorization/medical necessity for services as required.  Communicates with patients their financial clearance and works with them and designated departments to ensure                  the patient responsibility is understood. Make requests for upfront payment from patients and family members based on the individual patient’s third                     party coverage.  Provide information on patient payment options and assistance programs. Accepts and posts payments to accounts and performs deposit reconciliation.    QUALIFICATIONS:  Education:      High school diploma or equivalent required, Associates degree preferred.   Experience:     Previous experience working with the public required.  Customer Service and Healthcare experience highly preferred. Other:                         Computer literate with ability to learn current system.  Medical terminology or ability to learn medical terminology.  Must work independently, use good judgement and decision-making skills.  Must have strong emotional stability, have pleasant personality, excellent written and verbal communication skills and a positive attitude toward working with the public.  Dependability and flexibility are required.  Well organized with proven ability to work independently.  Skills should include standard office equipment. TYPICAL PHYSICAL DEMANDS:  Requires functional range of motion.    Functional vision and hearing.  Manual dexterity and eye-hand coordination required.  Occasional walking, standing, stooping, bending, push/pull 20# force.  Occasionally carry items weighting 20 pounds.  Frequent sitting.