Cambridge Health Alliance




Cambridge Health Alliance (CHA) is a vibrant, innovative health system that serves everyone in need. With over 140,000 patients in Cambridge, Somerville and Boston’s metro-north region, CHA is passionately local. It is proud to provide high quality, essential services like primary care, specialty care, hospital care, emergency services, maternity care and behavioral health in convenient neighborhood locations. CHA patients have seamless access to advanced care for rare or highly complex conditions at its clinical partners - Beth Israel Deaconess Medical Center (BIDMC) and Mass. General Hospital for Children (MGHfC).

CHA's work extends far beyond patient care. It operates the nationally accredited Cambridge Public Health Department and community health programs across its service area. It collaborates closely with local governments and non-profits to improve health status and reduce barriers to care. As a teaching hospital of Harvard Medical School, Harvard School of Public Health, Harvard School of Dental Medicine and Tufts University School of Medicine, CHA is proud to train the health care providers of tomorrow.rates the nationally accredited Cambridge Public Health Department and community health programs across its service area. It collaborates closely with local governments and non-profits to improve health status and reduce barriers to care. As a teaching hospital of Harvard Medical School, Harvard School of Public Health, Harvard School of Dental Medicine and Tufts University School of Medicine, CHA is proud to train the health care providers of tomorrow.

Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Part time
Cahill 4 is an adult Psychiatric locked unit. There are 18 beds available on this inpatient unit of which we see various types of psychiatric illnesses such as Schizophrenia bi-polar and affective disorders, Personality disorders, Duel diagnosis, Adjustment disorder, Psychosis, and use DBT/CBT Group Therapy. According to DMH we have a lower than average restraint rate, use sensory approach to de-escalating patients, and all staff are educated in trauma informed care with provides each patient with individualized care. Job Purpose The role of a Psych RN is to provide quality patient care according to Cambridge Health Alliance standards of nursing practice and the role expectations of the patient care unit, including administration of medications and treatments. RN must demonstrate ability to respond to medical and psychiatric emergencies in a prompt, precise and professional manner and be able to work in collaboration with nurse manager to provide comprehensive, cost effective care and to support a problem solving approach to issues. Assess, plan, document and evaluate patient care in an adult locked psychiatric unit. Participates in quality improvement projects. Administers medications and treatments as needed. Acts as a resource for nursing issues and keeps abreast of all aspects of assigned patient care. Contributes to multidisciplinary treatment planning by bringing a nursing focus to team collaboration and contributing to multidisciplinary treatment planning. Communicates effectively with health team members. Interacts effectively with patients, families and significant others. Qualifications/Requirements Education/Training - Graduation from an accredited school of nursing. - BSN strongly preferred; BSN required within 1 year of hire date for newly hired RNs Licensure: - Current MA RN Licensure required. Certifications: - AHA Healthcare Provider BLS is required Work Experience: - 1 year current experience in an acute locked inpatient psychiatric setting is required. All newly hired candidates must successfully complete a job specific physical agility test [cha013017]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Full time
Job Purpose: Under limited supervision and direction, performs all routine and necessary maintenance, repair, construction, installation, renovations on facility hardware, buildings, and architectural components requiring greater than journeyman skill in carpentry, plastering and other building trades. Job Duties: Acts as lead person of the Maintenance Department trades including carpenters, electricians, plumbers, maintenance craftsmen and laborers as directed by the Director of Plant Operations and Maintenance. Acts as group leader, or responsible person as directed, for daily operations, preventative maintenance activities, equipment or system shutdowns, owner acceptance, training activities, new or overhauled equipment, system installation, start-up and commissioning. Qualifications: Education/Training: Certificate of completion from accredited vocational school, or other curriculum in carpentry, building construction or related field of study. Licensure: Valid MA driver's license required. Work Experience: Minimum five years documented related work experience in construction supervision; building maintenance responsibilities; or construction. Three years must have been specifically in Hospitals, Acute Care Facilities or Ambulatory Care Facilities. Demonstrated ability to read, understand, and construct projects from blue prints. [cha072516]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Full time
The A/R Follow Up Biller is responsible for performing a variety of billing and follow-up tasks for Outpatient and/or Professional accounts related to a third party collections via electronic, paper and telephone inquiries. This includes handling billing and claim workqueues to resolve unbilled, no response and denied claims. -Adheres to hospital policies and procedures -Contribute to the goals set by the team and the department -Review and respond to messages in the billing system and/or email system -Prepare Outpatient claims for billing from billing system -Correct Outpatient claims within Claim Edit Workqueues -Process manual Professional claims, if necessary -Process late charges and late credits -Review and Respond to mail correspondence -Resolve accounts in the No response, Follow Up and Denial workqueues -Review 835 denial reports/third party correspondence for follow up -Perform special departmental projects (as necessary) -Process credit balances Qualifications: 3-5 years prior Medical billing/claims processing experience required. Hospital Accounts Receivable billing, follow-up and analytics experience preferred. Functional experience with Windows applications (required), Meditech and EPIC experience preferred. [cha072516]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Full time
Job Purpose: Performs and routine and urgent mammographic and Breast Ultrasound procedures on a daily basis for all sites. Individual must be capable of working independently, unsupervised and in a fast paced setting. Must possess good communication skills. This position requires a wide range of technical knowledge and past performance of excellence in technical ability. Qualifications/Requirements: Must be ARRT registered and MA state licensed in mammography. ARRT registered in Breast Sonography and if not currently must be ARRT certified BS within one year of employment [cha010112]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Full time
The Maternity Suite at Cambridge Hospital is a beautiful unit with lovely views of downtown Boston and Harvard Square. It includes a Labor and Delivery (L&D) Unit and a Post Partum Unit and helps more than 1,100 growing families every year. The 7 bed labor unit has 3 triage bays and 2 ORs. We are proud of our multidisciplinary patient care, our culturally sensitive approach to labor and delivery, and some of the lowest C-section rates in Massachusetts. The Post Partum Unit consists of 12 private rooms with a level 1b continuing care nursery. This unit provides care for mothers and infants right after birth and through the early stages of postpartum to discharge. We foster a culturally sensitive approach to couplet care and early family bonding. Job Purpose: To provide and oversee quality patient care according to Cambridge Health Alliance standards of nursing practice. Collaborates with the nurse manager to foster skilled and quality evidence based nursing care, unit organization and cohesiveness and development of staff. The clinical leader assists the nurse manager in the overall coordination of the clinical area by assuming the responsibility and accountability for daily operations. The clinical leader assumes responsibility for and serves as a resource to the staff in clinical practice, staff development, clinical leadership, and professional growth in consistent collaboration with the nurse manager. Responsible for providing functional direction to members of the health care team while optimizing available resources to achieve optimal patient outcomes. Supports the mission, vision, and values of the organization. The clinical leader demonstrates advanced nursing skills in their respective clinical specialty, and possesses the necessary leadership skills to direct performance improvement initiatives in collaboration leadership, and other patient care areas. Serves as an expert nursing resource to the interdisciplinary team regarding patient care issues and unit operations. Facilitates clinical coordination of care to ensure a smooth patient flow and maximize patient experience. Develops a daily staffing plan to ensure adequate nursing resources based on changing patient census and acuity. Collaborates with nurse manager around effective use of staff resources and staffing issues. As charge nurse, provides leadership for unit operations on a daily basis Communicates pertinent information regarding departmental activities and leads unit practice changes. Assists in preparation of scheduling of staff. Re-evaluates and adjusts assignments as volume and acuity change. Follows through on problems by using the appropriate clinical and administrative channels. Participates in the development of annual unit based goals and objectives. Recognizes environmental and system constraints that impact unit operations. Acts as a change agent among the staff in response to the evolving healthcare environment. Serves as an expert resource to all members of the multidisciplinary team regarding unit operations and patient care issues. Provides leadership to facilitate conflict resolution in collaboration with the nurse manager. Coordinates education, implementation and monitoring of systems for acquisitions and maintenance of equipment and supplies. Collaborates within and across service lines and departments to ensure effective clinical operations and continually improve effectiveness and efficiency of systems. Acts as clinical resource for staff members using evidence-based knowledge and prevailing standards. Identifies performance problems to the nurse manager. Actively participates and facilitates staff participation in unit, department, and hospital committees. Assumes a leadership role in clinical and administrative multi-disciplinary collaborative practice activities. Participates in and facilitates monthly team training drills. Actively assists with maintaining current clinical practice policies, procedures, and guidelines for the Maternal Newborn Service line. Consider membership in specialty specific professional organization, i.e. Association of Women's Health Obstetric and Neonatal Nursing (AWHONN). Consider attendance at a minimum of annual specialty specific conference. Requirements: Graduate of NLN Accredited School of Nursing. BSN required Current Massachusetts licensure as Registered Nurse American Heart Association BLS required. NRP required prior to the end of orientation. STABLE required within 6 months of hire. Additional unit specific certifications may apply. Minimum of 5 years clinical experience in related field with a minimum of 2 years charge experience. [cha013017]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Full time
The Maternity Suite at Cambridge Hospital is a beautiful unit with lovely views of downtown Boston and Harvard Square. It includes a Labor and Delivery (L&D) Unit and a Post Partum Unit and helps more than 1,100 growing families every year. The 7 bed labor unit has 3 triage bays and 2 ORs. We are proud of our multidisciplinary patient care, our culturally sensitive approach to labor and delivery, and some of the lowest C-section rates in Massachusetts. The Post Partum Unit consists of 12 private rooms with a level 1b continuing care nursery. This unit provides care for mothers and infants right after birth and through the early stages of postpartum to discharge. We foster a culturally sensitive approach to couplet care and early family bonding. Job Purpose: To provide and oversee quality patient care according to Cambridge Health Alliance standards of nursing practice. Collaborates with the nurse manager to foster skilled and quality evidence based nursing care, unit organization and cohesiveness and development of staff. The clinical leader assists the nurse manager in the overall coordination of the clinical area by assuming the responsibility and accountability for daily operations. The clinical leader assumes responsibility for and serves as a resource to the staff in clinical practice, staff development, clinical leadership, and professional growth in consistent collaboration with the nurse manager. Responsible for providing functional direction to members of the health care team while optimizing available resources to achieve optimal patient outcomes. Supports the mission, vision, and values of the organization. The clinical leader demonstrates advanced nursing skills in their respective clinical specialty, and possesses the necessary leadership skills to direct performance improvement initiatives in collaboration leadership, and other patient care areas. Serves as an expert nursing resource to the interdisciplinary team regarding patient care issues and unit operations. Facilitates clinical coordination of care to ensure a smooth patient flow and maximize patient experience. Develops a daily staffing plan to ensure adequate nursing resources based on changing patient census and acuity. Collaborates with nurse manager around effective use of staff resources and staffing issues. As charge nurse, provides leadership for unit operations on a daily basis Communicates pertinent information regarding departmental activities and leads unit practice changes. Assists in preparation of scheduling of staff. Re-evaluates and adjusts assignments as volume and acuity change. Follows through on problems by using the appropriate clinical and administrative channels. Participates in the development of annual unit based goals and objectives. Recognizes environmental and system constraints that impact unit operations. Acts as a change agent among the staff in response to the evolving healthcare environment. Serves as an expert resource to all members of the multidisciplinary team regarding unit operations and patient care issues. Provides leadership to facilitate conflict resolution in collaboration with the nurse manager. Coordinates education, implementation and monitoring of systems for acquisitions and maintenance of equipment and supplies. Collaborates within and across service lines and departments to ensure effective clinical operations and continually improve effectiveness and efficiency of systems. Acts as clinical resource for staff members using evidence-based knowledge and prevailing standards. Identifies performance problems to the nurse manager. Actively participates and facilitates staff participation in unit, department, and hospital committees. Assumes a leadership role in clinical and administrative multi-disciplinary collaborative practice activities. Participates in and facilitates monthly team training drills. Actively assists with maintaining current clinical practice policies, procedures, and guidelines for the Maternal Newborn Service line. Consider membership in specialty specific professional organization, i.e. Association of Women's Health Obstetric and Neonatal Nursing (AWHONN). Consider attendance at a minimum of annual specialty specific conference. Requirements: Graduate of NLN Accredited School of Nursing. BSN required Current Massachusetts licensure as Registered Nurse American Heart Association BLS required. NRP required prior to the end of orientation. STABLE required within 6 months of hire. Additional unit specific certifications may apply. Minimum of 5 years' clinical experience in related field with a minimum of 2 years' charge experience. [cha013017]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Full time
Responsibilities include the following: Performing data analyses, data cleaning, and data management for large healthcare, survey, and/or psychiatric epidemiologic data sets; Learning and implementing new statistical methods as necessary; Analyzing psychometric properties of scales; Providing input on experimental designs for clinical and service interventions; Mentoring trainees in statistical methods and research design; Troubleshooting data-related problems with team members; Participating in the interpretation and writing of analyses for papers and progress reports; Advising in the development of new proposals; Supervising and overseeing statistical and econometric analyses; and Participating in the training of Lab staff in methodological matters. Qualifications/Experience: Master's Degree in Economics, Statistics, Biostatistics, Data Science, Quantitative Psychology, or related fields preferred. Preference for applicants familiar with SAS, Stata, SQL, R and Python. Experience with claims, electronic health records, NLP or machine learning a plus. Experience analyzing and manipulating data sets and creating effective summaries. Experience in healthcare, health services research and/or public health preferred. Excellent verbal and written communication skills. Strong project management skills. Works well both in a team environment as well as independently, as needed. [cha072516]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Full time
Provides communications bridge between patients with limited English proficiency, their families and community members utilizing the health care system at CHA. Assists LEP patients to access a full range of services available. Informs providers and patients of relevant cultural issues to assist providers in delivering culturally sensitive patient care. Assists with other tasks as needed including initiatives aiming at improving patient experience of care. Qualifications: Minimum Education: Undergraduate degree preferred. Required: National Certification from CCHI or NBCMI *Minimum of 1 year of Experience working as a medical interpreter in a health care setting. * Required skills: Fluent in spoken and written English and with preference for native level fluency in the language of interpreting (spoken and written fluency will be tested); professional level medical interpreting and knowledge of medical vocabulary in English, and the language of interpreting (will be tested); interpersonal skills necessary for work with patients in a hospital setting; ability to discuss key issues of cultures of the patients for which they interpret and the mainstream health care delivery system; office skills. [cha072516]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Part time
CHA Everett Hospital is a busy community hospital, offering inpatient and outpatient services. The hospital operates 112-beds and provides intensive care, telemetry, behavioral health, and medical-surgical services. CHA Everett Hospital has a two (2) room OR and one (1) endoscopy room and a 24-hour emergency service department. Outpatient care at this campus includes surgery, orthopedics, rehabilitation, specialty care, primary care, and behavioral/mental health programs. Lewis 2 is a 22 bed Geri Psych/Behavioral Health Unit for patient population 55+. We provide a vibrant activities program along with special group sessions and programming to provide support. A special group room houses musical instruments, art supplies and other items to engage individual patient strengths and interests. Patients are cared for by an entire team consisting of: Psychiatrists, Registered Nurses, Social Workers, Case Managers, Milieu Therapists and Nursing Assistants. The role of the Milieu Therapist/Nursing Assistant is to provide quality patient care according to Cambridge Health Alliance standards of nursing practice and the role expectations of the Geri Psychiatric Inpatient Unit and to develop professionally. The Milieu Therapist/Nursing Assistant is a member of the multidisciplinary team who, under the supervision of a Registered Nurse, is responsible for a safe and structured unit milieu as well as attending to the individual needs of patients in crisis on an inpatient psychiatric setting. Will work on a 22 bed Geri/Adult Psych unit and will assists with ADL'S lead or co-lead groups, perform safety checks, 1:1 meetings with patients, and will accurately chart patients B/P, TPR & weight. Notifies RN of any changes in vital signs. Accurately measures and documents patient's intake and output. Uses appropriate methods of urine and stool collection and labeling of these specimens. Assists patient's following through with ADL's (bathing, laundry, organizing room), maintaining nutritional and hydration needs, and assisting & monitoring elimination needs and other task as assigned by charge RN. Qualifications/Experience: High School graduate or GED required. Must have current certification as a Nursing Assistant or a current nursing student who has completed a clinical rotation. Current BLS issued by American Heart Association for Healthcare Providers required. Experience in a Geri-psych unit highly preferred. Newly hired candidates are required to successfully complete a job specific physical agility test. [cha063094]
Cambridge Health Alliance Cambridge, MA
Feb 17, 2020
Part time
The Cambridge Hospital Intensive Care Unit is an eight bed mixed medical/surgical ICU. The staff embraces a collaborative practice model, with an emphasis on culturally sensitive, evidence based, nursing care. The patients we care for include those with severe sepsis, pulmonary and cardiovascular disease and post surgical patients. The Patient Access Representative II (PAR II) position is part time (20-hpw) and provides clerical and clinical support to department providers, allowing for effective patient care. This is a multitask position with functions consistent with direct patient care and with clerical responsibilities. Qualifications/Experience: High School diploma or GED. Graduate of a nursing assistant program or a medical assistant program required. Minimum of two years' experience working administratively in a medical setting or as a medical assistant or CNA AHA Healthcare Provider BLS is required. Must have excellent computer, clerical, clinical, and customer service skills, as well as have the ability to lift, carry or push up to 20 lbs [cha013017]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Part time
Cahill 4 is an adult Psychiatric locked unit. There are 18 beds available on this inpatient unit of which we see various types of psychiatric illnesses such as Schizophrenia bi-polar and affective disorders, Personality disorders, Duel diagnosis, Adjustment disorder, Psychosis, and use DBT/CBT Group Therapy. According to DMH we have a lower than average restraint rate, use sensory approach to de-escalating patients, and all staff are educated in trauma informed care with provides each patient with individualized care. Job Purpose The role of a Psych RN is to provide quality patient care according to Cambridge Health Alliance standards of nursing practice and the role expectations of the patient care unit, including administration of medications and treatments. RN must demonstrate ability to respond to medical and psychiatric emergencies in a prompt, precise and professional manner and be able to work in collaboration with nurse manager to provide comprehensive, cost effective care and to support a problem solving approach to issues. Assess, plan, document and evaluate patient care in an adult locked psychiatric unit. Participates in quality improvement projects. Administers medications and treatments as needed. Acts as a resource for nursing issues and keeps abreast of all aspects of assigned patient care. Contributes to multidisciplinary treatment planning by bringing a nursing focus to team collaboration and contributing to multidisciplinary treatment planning. Communicates effectively with health team members. Interacts effectively with patients, families and significant others. Qualifications/Requirements Education/Training - Graduation from an accredited school of nursing. - BSN strongly preferred; BSN required within 1 year of hire date for newly hired RNs Licensure: - Current MA RN Licensure required. Certifications: - AHA Healthcare Provider BLS is required Work Experience: - 1 year current experience in an acute locked inpatient psychiatric setting is required. All newly hired candidates must successfully complete a job specific physical agility test [cha013017]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Full time
Job Purpose: Responsible for the public safety of the Cambridge Health Alliance and its surrounding ground. Performs general law enforcement duties in the protection of persons and property and the enforcement of all applicable policies, rules and regulations of Cambridge Health Alliance and applicable federal, state and local laws to prevent losses due to accidents and incidents. Understands principles of criminal justice. Demonstrated good communication skills. Public relations oriented. Respectful in attitude, appearance and ability to supervise. Qualifications: Education/Experience: Two years of college education in law enforcement, security or related field and completion of a basic law enforcement training academy. Three years prior experience as a law enforcement officer. Considerable knowledge of security and law enforcement practices. Ability to produce a concise, accurate, well written report. Ability to solve problems on an independent basis. Ability to work independently or as part of a team. Licensure: Possess and maintain a valid Massachusetts Drivers License Eligible to attain SSPO powers in accordance with Mass. GL 22c S63. Valid Massachusetts FID Card Certifications: CPR Certificate First Responder This position covers multiple locations, travel will be required in between CHA Clinics & Hospitals [cha010112]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Per Diem
West 2 is a 22 bed acute care for Adults ages 19-64 on a behavioral health unit. The unit is dedicated to providing exceptional care to people in our community with mental health and substance abuse illness. We established a philosophy of caring for patients who need mental health services with kindness, respect and dignity, while we provide them with a supportive environment and treatment to help them heal. Our program is dedicated to depression, bipolar disorders, post-traumatic stress disorders, substance abuse and psychotic diagnoses. We provide Electroconvulsive Therapy ( ECT ). Our primary objective: we work to help our patients get better so they can live better lives. The role of a Milieu Therapist will assist with ADL'S lead or co-lead groups, perform safety checks, 1:1 meetings with patients, and will accurately chart patients B/P, TPR & weight. Notifies RN of any changes in vital signs. Accurately measures and documents patient's intake and output. Uses appropriate methods of urine and stool collection and labeling of these specimens. Assists patient's following through with ADL's (bathing, laundry, organizing room), maintaining nutritional and hydration needs, and assisting & monitoring elimination needs and other task as assigned by charge RN. Qualifications/Experience: High School Diploma or GED required; BA, BS or MA preferred or equivalent years in human service experience. Previous direct care experience desired, previous behavioral/psych experience. American Heart Association BLS certification required. Newly hired candidates are required to pass a job specific agility test. [cha063094]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Per Diem
CHA provides 24-hour emergency care at its Cambridge, Somerville, and Everett Hospitals. We are one of the busiest emergency services in Massachusetts with approximately 100,000 combined annual visits and have been recognized nationally as one of the most efficient emergency services in the nation. Highlights include a state-of-the-art patient triage and tracking system, a streamlined admission process that helps us get the sickest patients to a hospital bed sooner, rapid assessment protocol to help prioritize our work, a BIDMC tele-stroke program, and an integrated Psychiatric Emergency Services at Cambridge Hospital. Duties and responsibilities for the Nursing Assistant II (Emergency Department Technician) include but are not limited to ability to work in a fast paced Emergency Department, answer phones, perform order entry, phlebotomy (required to perform), point of care testing, working under the direction of a registered Nurse. Candidate must exhibit excellent customer relations skills with patients, visitors, physicians, and co-workers. Must understand and integrate into the delivery of patient care the needs of specific ages in regard to their growth and development. Must organize daily work, prioritize, and make decisions concerning care to meet the needs of individual and groups of patients. Assist in the care and safety of all patients including behavioral health patients. Must adhere to and administer treatment according to Cambridge Health Alliance's policies and procedures. Qualifications/Experience: High School diploma or equivalent is required. Certificate of completion of a certified nursing assistant program in Massachusetts. Will also consider a nursing student who has completed a clinical rotation and or EMT certification. Emergency Room Experience required. Current American Heart Association Basic Life Support (BLS) for Healthcare Providers certification required. One year Phlebotomy preferred. All newly hired candidates must successfully complete a job specific physical agility exam. [cha063094]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Part time
CHA Union Square Family Health has an opening for a part time Practice Medical Receptionist (PMR). This position will provide administrative support for a practice focusing on customer satisfaction and teamwork. PMRs act as the link between the health care provider, the patient, other departments, outside agencies and consulting providers. This position may require working some evenings, weekends and occasional holidays. Administrative responsibilities will include but are not limited to: Handling all calls appropriately and courteously. Registering patients and scheduling appointments via Epic. Verifying insurance eligibility using PASSPORT. Maintain and support both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited. Provide financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing. Assist the direct patient care providers with electronic and paper correspondence; sorting and prioritizing incoming and outgoing mail for each provider. Participate on a planned care team. Attends departmental meetings. Other duties as assigned. Requirements: High School Diploma or GED is required. Minimum of one year experience working in an outpatient medical setting required. Bi-lingual skills such as Spanish, Portuguese or Haitian Creole preferred. Ability to work independently. Experience working on a Planned Care Team preferred. Must possess excellent customer service skills and attention to detail. [cha051414]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Full time
CHA Cambridge Family Health North has an opening for a full time Practice Medical Receptionist (PMR). This position will provide administrative support for a practice focusing on customer satisfaction and teamwork. PMRs act as the link between the health care provider, the patient, other departments, outside agencies and consulting providers. This position may require working some evenings, weekends and occasional holidays. Administrative responsibilities will include but are not limited to: Handling all calls appropriately and courteously. Registering patients and scheduling appointments via Epic. Verifying insurance eligibility using PASSPORT. Maintain and support both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited. Provide financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing. Assist the direct patient care providers with electronic and paper correspondence; sorting and prioritizing incoming and outgoing mail for each provider. Participate on a planned care team. Attends departmental meetings. Other duties as assigned. Requirements: High School Diploma or GED is required. Minimum of one year experience working in an outpatient medical setting required. Bi-lingual skills such as Spanish, Portuguese or Haitian Creole preferred. Ability to work independently. Experience working on a Planned Care Team preferred. Must possess excellent customer service skills and attention to detail. [cha051414]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Full time
CHA Cambridge Pediatrics has an opening for a full time Practice Medical Receptionist (PMR). This position will provide administrative support for a practice focusing on customer satisfaction and teamwork. PMRs act as the link between the health care provider, the patient, other departments, outside agencies and consulting providers. This position may require working some evenings, weekends and occasional holidays. Administrative responsibilities will include but are not limited to: Handling all calls appropriately and courteously. Registering patients and scheduling appointments via Epic. Verifying insurance eligibility using PASSPORT. Maintain and support both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited. Provide financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing. Assist the direct patient care providers with electronic and paper correspondence; sorting and prioritizing incoming and outgoing mail for each provider. Participate on a planned care team. Attends departmental meetings. Other duties as assigned. Requirements: High School Diploma or GED is required. Minimum of one year experience working in an outpatient medical setting required. Bi-lingual skills such as Spanish, Portuguese or Haitian Creole preferred. Ability to work independently. Experience working on a Planned Care Team preferred. Must possess excellent customer service skills and attention to detail. [cha051414]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Full time
To implement, maintain, support, and maximize the use of clinical, financial, and administrative portions of the software applications utilized by Cambridge Health Alliance in conducting daily operations under the direction of the Application Service Manager and/or Director of Applications. This includes: ? Maintaining current clinical, financial, and administrative applications, implementing new clinical, financial, and administrative applications. ? Assisting in the assessment of workflow processes and assisting in process re-engineering to achieve efficiencies in departmental operations. ? Assisting users in developing reports and analyses, troubleshooting and resolution of application issues. ? Working with the I.T. Education staff to assist in training users and in the development of documentation. ? Qualifications: Maintaining a level of knowledge about I.T. operations and network issues, and maintaining current industry knowledge. 1. Bachelor's degree in health care related field, Information Systems or Business Management. 2. Seven years experience as an Application Analyst or similar experience in a healthcare related I.T. position. [cha072516]
Cambridge Health Alliance Cambridge, MA
Feb 14, 2020
Full time
Job Purpose: Meet and greet patients and ensure accurate and timely department communication and the presentation of the department in a positive manner. Answering numerous telephone calls. Schedule new and follow up appointments and coordinates schedules for department personnel in EPIC, schedules a variety of tests as required and routes to appropriate source with the goal of promoting appropriate medical care and follow up. Registers daily patient visits and performs administrative duties necessary to ensure appropriate billing and reimbursement for services. Performs general secretarial duties in preparation of departmental correspondence and records. Collects copays and verifies insurance information through Passport. Responsible for creating a respectful environment for our patients. Qualifications/Requirements: Bilingual required. High School Diploma. Associates Degree Preferred. 1-3 years as secretary or other related administrative or office position. Experience with computer applications. [cha010112]
Cambridge Health Alliance Cambridge, MA
Feb 12, 2020
Full time
The Research Associate is responsible for carrying out the day-to-day activities of evaluation, research, and planning and assessment projects, and conducting qualitative and quantitative data collection, analysis, and reporting. Evaluation and Research Project Support: Coordinate project and community partner meetings, including scheduling meetings, developing agendas, compiling resources and completing minutes Support development of project strategy, logic models and evaluation plans Develop surveys, focus group and interview guides and other project tools Collect data, including implementing surveys, conducting interviews and moderating focus groups Provide oversight to data management and complete data entry and data abstraction Participate in the analysis and interpretation of both qualitative data and quantitative data, including preparation of charts and graphs Utilize secondary data sources to create summary tables and charts for reports and presentations Participate in meetings and contribute to discussion regarding project activities Participate in the writing of reports and other dissemination materials (i.e. developing power point presentations) for community partners and funders; integrate qualitative and quantitative data in to reports Revenue Generation Support: Support revenue generation by working with senior staff and project teams to write grants and proposals Support organizational efforts to identify new clients and grow business opportunities Intern Supervision and Mentoring In collaboration with Project Managers, identify appropriate projects for student interns Provide mentoring and supervision to students in their placements, and review their work Qualifications: Bachelor's or Master's degree in public health, sociology, psychology, or related field Experience in community-based research or evaluation, including developing data collection instruments and collecting and analyzing qualitative and quantitative data High attention to detail, good organizational skills and ability to multi-task Ability to balance multiple projects and be flexible in day-to-day work tasks Excellent written and oral communication skills Ability to work collaboratively with other ICH staff Be at ease interacting respectfully with community partners and community members Ability to travel independently to meetings locally, regionally and statewide [cha072516]