University Hospitals


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Caring for patients and their families. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. You can help us with all this and more, when you add your talents to those who have already made the commitment to Be the Difference at University Hospitals.

From our flagship facility, University Hospitals Cleveland Medical Center, to our network of community hospitals, outpatient health & surgery centers, and specialty care centers, we provide leading-edge medicine and thoughtful, patient-centered care to the people of Northeast Ohio and beyond, and rewarding career opportunities for today’s best and brightest health care professionals.

Awards

An Award-Winning Leader in Health Care

Every day at UH we strive to fulfill a longstanding, rich tradition of enhancing and strengthening the health care needs of our community. It is a collaborative effort that categorizes our services and team approach to patient care not only as good, but as excellent. Excellent because we are consistently setting a benchmark of quality, personalized care for our patients. Excellent because of our specialty physicians and staff, innovative techniques and constant dedication towards giving our patients something to believe in and rely on.

Award of Excellence

UH has been awarded by some of the most prestigious, credited institutions and publications in the world for its leadership in the health care industry. Among many things, we have been merited on exceptional patient outcomes, safety, patient centeredness, leadership and consistent use of evidence based medicine and practices—proof that we are using medical methods that work and produce results.

Research Funding

Institutions have also awarded us in the form of research funding—an investment in our combined centers for academic and medical excellence. In return, it is UH's mission to provide leading-edge treatments for the simplest of cases to the most complex.

Economic Impact

We have not only been recognized for our internal contributions as a hospital system but also for our positive, direct economic impact in the community. The growth of University Hospitals in Northeast Ohio is evidence that we are not only expanding our medical services but we are also providing employment opportunities.

We are proud of our achievements because it means our patients are receiving the high quality care, services and treatments they deserve. These aren't just symbols of excellence, they are promises that we will not only strive to meet the goals we have reached in the past but will continuously work to create new successes and exceed new boundaries for the future.

University Hospitals Cleveland, OH, USA
Feb 24, 2020
Description Position Summary & Essential Duties :   The Radiology Informatics Applications Specialist II position is visible to clinicians with significant impact on patient safety, JCAHO, HIPAA, departmental and patient workflow. Radiology Informatics Applications Specialist II is responsible for independently providing major enterprise Radiology applications configuration and support as well as other applications as assigned to enhance operational efficiencies and patient safety. The support functions will center on analysis, design, programming, testing and implementation. This position will support the day to day operations and maintenance of the Radiology Informatics systems. This position will work closely with other Radiology and business units. Emphasis within the position may focus on specific skill requirements based on the Radiology applications      The responsibilities include:                                                                                          Performs needs assessment, software design, implementation, support, and reporting. Independently facilitates design of clinical workflow in conjunction with the clinicians; workflows will focus on improved efficiencies, solving complex workflow issues and incorporating quality initiatives. Coordinates and participates in unit and integrated testing activities of the software to ensure that the design objectives are met, including the development of testing scripts. Participates in change management activities to support successful system deployments and enhancements. Leads components of development of the end-user training materials and participates in training efforts.  Assists other team members in ensuring good documentation standards. Leads escalation of issues with appropriate internal resources. Identifies and analyzes moderately complex issues with vendor assistance and brings problem tickets to resolution. Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager. Independently manages components of application upgrades and troubleshooting efforts. Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders. Creates reports, dashboards, and other analytical tools to support customer base.  Creates and maintains appropriate system documentation. Works with other clinical and application analysts to insure system integrations. Utilizes and maintains appropriate change control procedures and standards. Provides direction and oversight to junior team members. Performs call rotation duties as required. Supports/troubleshoots Radiology Informatics Supported inbound/outbound interfaces as appropriate. Develops and maintains productive working relationships with the Radiologists, Directors,           Managers, Supervisors for the enterprise.  Trouble-shoot and problem resolution and follow up  Maintains and Quality assurance of data and images  Maintains integrity and security of the Radiology PACS, UH Enterprise Image management      system, and any other supported applications  Prioritizes own work tasks to insure completion by expected work schedule. Assists in the detailed design, build, and implementation of revised work processes for Radiology Applications and the UH Enterprise Image Management System. Reviews work products and assures it is complete, acceptable and accordance with standards. Prepares appropriate documentation and status reports. Communicates status and issues to management. Performs all responsibilities within the standards set by the Radiology Policies and Guidelines. Prepares employee review self-evaluation and supervisory evaluation documentation. Participates in the development and implementation of quality improvement projects that enhance operational cost efficiency, employee productivity, and customer service. Supports the UH Mission and Strategies. Job related Technical Skills. Has knowledge of, maintains data integrity, troubleshooting ability of the following systems: PACS, Research PACS, Dynacad, Olea, MIM, Hologic DEXA, GE RIS, EMR, AEMR, Philips Intellispace, Mmodal, and all others as assigned Prepares projects plans. Lead projects with guidance   *This role may encounter Protected Health Information (PHI) as part of regular responsibilities.  UH employees must abide by all requirements to safely and securely maintain PHI for our patients.  Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.    Qualifications Experience & Knowledge: Minimum 5 years of experience in a clinical environment. Must be detail-oriented and organized, with good analytical and problem solving ability.  Notable client service, communication, presentation and relationship building skills required.  Ability to function independently and as a team player in a fast-paced environment required.  Must have strong written and verbal communication skills. Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, FAX machine, etc.) required. Knowledge of disaster recovery and backup procedures required. Ability to Work on Multiple Tasks Concurrently Understanding of JCAHO and HIPAA requirements necessary. Knowledge of MS Office required Clinical experience and workflow redesign experience is a plus. Knowledge of change control procedures and standards are a plus.   Must have a minimum of 5 years of experience working with clinical applications such as: Laboratory systems (CoPath, Soft Lab, HCLL Blood Bank) Radiology systems: RIS, PACS, VNA, Post processing Pharmacy systems (Management, dispensing) Eclipsys Sunrise Clinical Manager Cardiology systems Ambulatory EMR systems Document Management systems     Special Skills & Equipment Knowledge: Knowledge of radiology workflow and terminology. Understands DICOM and multiple radiology modalities. Radiology procedure knowledge such as CT, MRI, Diagnostic X RAY and US. Implementation of Vendor Package Solutions Application Specific Skill Requirements Application Problem Resolution Specific Vendor Package Coding Skills Release Management/Upgrade of Vendor Packages Creation/Execution of Test Plans (Integrated/Unit) Participate in Product Evaluations with Recommendations Ability to Assess Impacts to Changes Participate in development of appropriate standards.   Education: Bachelor’s degree preferred and a minimum of 3 years of relevant experience. Or Associate’s degree or registered x-ray technologist and a minimum of 5 years of relevant experience.   Required Credentials, License and/or Certifications: CIIP is preferred   Preferred Qualifications:  Schedule is 8:30am-5:00pm with flexibility - sometimes must come in earlier or stay later and occasionally work off hours.  On-call 1 week out of approximately every 6 weeks.  This position covers all locations across various entities - travel to these sites is required.
University Hospitals Lorain, OH, USA
Feb 24, 2020
Description This position is responsible for fully performing basic medical assistant duties. Facilitates unit operations by managing patient flow. Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation. Qualifications Graduate of an accredited Medical Assistant program Minimum one year or more of clinical experience as a Medical Assistant required
University Hospitals Elyria, OH 44035, USA
Feb 24, 2020
Description A Polysomnographic Technologist works under the general supervision of the Clinical Manager and Medical Directors to provide comprehensive evaluation and treatment of sleep disorders. This may involve polysomnography, diagnostic and therapeutic services or patient care and education. The RPSGT can serve as a preceptor to PSG Trainee and/or Technician in all age groups and settings. Domains of practice include:   1. Gather and analyze patient information     a. Collect, analyze, and integrate patient information in order to identify and meet patient specific needs (physical and mental limitations, current emotional/physiological status regarding the testing procedures, pertinent medical/social history), and to determine the final testing parameters/procedures in conjunction with the ordering physician or clinical director and laboratory protocols.     b. Complete and verify documentation     c. Explain pre-testing, testing, and post-testing procedures to the patient   2. Testing preparation procedures     a. Prepare and calibrate equipment required for testing to determine proper functioning and make adjustments, if necessary     b. Apply electrodes and sensors according to accepted published standards.     c. Perform appropriate physiologic calibrations to ensure proper signals and make adjustment if necessary.     d. Perform routine positive airway pressure (PAP) mask fitting.   3. Polysomnographic Procedures     a. Follow procedural protocols [such as Multiple Sleep Latency Test (MSLT), Maintenance of Wakefulness Test (MWT), parasomnia studies, PAP and oxygen titration, etc.] to ensure collection of appropriate data.     b. Follow "lights out" procedures to establish and document baseline values (such as body position, oxyhemoglobin saturation, respiratory and heart rates, etc.)     c. Perform polysomnographic data acquisition while monitoring study-tracing quality to ensure signals are artifact-free and make adjustments, if necessary.     d. Document routine observations, including sleep stages and clinical events, changes in procedure, and significant events in order to facilitate scoring and interpretation of polysomnographic results.     e. Implement appropriate interventions (including actions necessary for patient safety and therapeutic intervention such as continuous and bi-level positive airway pressure, oxygen administration, etc.).     f. Follow "lights on" procedures to verify integrity of collected data and complete the data collection process (e.g. repeats the physiological and instrument calibrations and instructs the patient on completing questionnaires, etc.).     g. Demonstrate the knowledge and skills necessary to recognize and provide age specific care in the treatment, assessment, and education of neonatal, pediatric, adolescent, adult, and geriatric patients.     h. Oversees and performs difficult and unusual procedures and therapeutic interventions   4. Polysomnographic Record Scoring     a. Score sleep/wake stages by applying professionally accepted guidelines     b. Score clinical events (such as respiratory events, cardiac events, limb movements, arousals, etc.) according to center specific protocols     c. Generate of accurate reports by tabulating sleep/wake and clinical event data   5. Service Management and Professional Behaviors     a. Comply with applicable laws, regulations, guidelines and standards regarding safety and infection control issues.     b. Perform routine and complex equipment care and maintenance.     c. Maintain current CPR or BCLS certification.     d. Demonstrate effective written and spoken communication skills.     e. Demonstrate appropriate social skills.     f. Demonstrate ability to follow direction.     g. Respond to patient's procedural-related inquiries by providing appropriate information     h. Demonstrate the ability to analyze complex situations and apply policy     i. Comply with Board of Registered Polysomnographic Technology Standards of Conduct   6. Active participation in unit operations and quality improvement process. Involved in learning and self-improvement. Qualifications Experience & Knowledge: Knowledge of scope of practice and thorough understanding of the basics of patient monitoring and care delivery. Good interpersonal skills. Special Skills & Equipment Knowledge: Uses a wide variety of technical equipment to meet patient needs and prescribed medical therapies; has a command of the sleep-induced changes in the physiology of various body systems; has a working knowledge of the physiological and behavioral aberrations associated with sleep/arousal pathology and be capable of rapid interpretation of various tracings as to be able to intervene during a study. Education Requirements: Successful completion of a polysomnography program, of no less than one-year duration (short term certificate or associate degree), associated with a state license and/or nationally accredited education facility.   OR   Nationally credentialed in an accepted health-related field (nursing, respiratory care, electroneurodiagnostics, or EMT-P) or 4 year degree program with a minimum of 6 months paid work experience in polysomnography and a minimum of 6 months patient care experience.   License Requirements: Certification by the Board of Registered Polysomnographic Technologists required.    Preferred Qualifications: Must have the ability to score studies, run studies, communicate with patients and physicians, perform precertification, scheduling, monitor patients, and provide education to patients. Hours are 7:00pm-7:30am, Monday – Friday. Position is located in Elyria with coverage in Avon as needed.
University Hospitals Cleveland, OH, USA
Feb 24, 2020
Description Provides direct patient care and assists clinical staff with technical procedures to patients under the direction of the RN. Assists patients with ADLs including ambulating, transferring, feeding, bathing, grooming, turning and positioning, oral and skin care. Maintains patient safety by direct supervision, reorienting and redirecting confusing patient, and keeping the environment hazard free, communicates with RN any observations and changes in the patient condition. Demonstrates strong interpersonal skills and excellent communication skills, as well as, exhibiting strong organizational skills and work ethic, demonstrates a professional demeanor when responding to patients and customers.  Qualifications High School Equivalent / GED  required   Ability to use a wide variety of technical equipment to meet patients needs  Basic computer/data entry skills required.  Experience in a large teaching hospital preferred.  One year job stability preferred. Students enrolled in health care programs preferred
University Hospitals Shaker Heights, OH, USA
Feb 24, 2020
Description As the Organizational Development Specialist;  Manages key OD&L projects and tasks aligned with the organizational strategies.  Facilitates a wide array of OD and training related content. Actively participates on OD&L project teams and contributes to the development, design and implementation of the solution.  Collects metrics regarding the effectiveness of learning & development initiatives. Summarizes and interprets data.  Designs and develops resources, tools and materials to assist with execution and implementation of programs.  Creates internal communications and marketing strategy to promote programs and initiatives and manages various communication vehicles including the HR Portal to drive awareness and engagement.  Maintains a holistic approach to the work and focuses on creating positive cultural change and an engaged, patient-centered work environment.  Takes full ownership of the work, follow-through, and the desired results.  Demonstrates credibility with team and with colleagues across the system. Qualifications Education/Expertise: BA/BS degree required. Experience & Knowledge:  3+ years program coordination, planning, communication & support required. Experience in a large complex organization strongly desired. Organizational Development & Learning Experience preferred.  Demonstrated ability to manage projects of all sizes and scopes  Strong organizational skills  Excellent written, verbal and interpersonal communication skills  Experience in facilitating programs, workshops &/or training Special Skills & Equipment Knowledge: MS Office Suite, especially PowerPoint and Excel Knowledge of Learning and Performance Management Systems
University Hospitals Beachwood, OH 44122, USA
Feb 24, 2020
Description Position Summary/Essential Duties:  Registers patients in a courteous and efficient manner; obtains accurate and complete registration information to ensure prompt billing and reimbursement Answers telephones in professional and courteous manner to ensure positive communication with providers, patient  and customers Schedules patient appointments at the time of check-out Collect co-payments and outstanding balances at the time of service Assist in the reconciliation of charge tickets and patient payments Perform secretarial, general office duties and other tasks assigned to support daily operations Communicates clearly and collaborates effectively to enhance patient care and facilitate daily operations Qualifications   Education/Expertise: High school diploma required       Required Credentials, Licensure or Certification (i.e. RN, RRT):         Experience & Knowledge: Required:                                                                                                                                 One to two years of clerical experience, preferably in a medical setting                                                                                                                                                         Familiar with operation of standard office equipment Proficient PC skills, including MS Office products Demonstrates strong interpersonal and communication (verbal and written) skills Ability to Multi-Task                                                                                                                                                                                   Special Skills & Equipment Knowledge: Preferred: Experience with IDX Proficient in MS Excel Working knowledge of medical Terminology preferred  
University Hospitals Shaker Heights, OH, USA
Feb 24, 2020
Description This Analyst I position in the Treasury Department will function as a key supporting role to the Director of Investments and the Vice President of Treasury. Under the direction of senior staff, the position is responsible for monitoring and maintaining the long-term investment program ($2.6 billion) with the Investment Consultant in support of the Investment Committee, conducting performance attribution analysis and risk monitoring, performing market analysis and reviewing economic statistics, undertaking manager due diligence, leading analysis to support external public disclosures, and supporting various other Treasury functions as needed. Requirements and Responsibilities of Role: 1. Responsible for supporting the efforts of the Director of Investments, the Investment Committee and the Captive Insurance Company: • Reporting o Run monthly accounting reports for all 4 investment pools, o Responsible for inspecting all communication received from managers and taking appropriate action, o Complete ad-hoc surveys, o Coordinate with auditors and assist with year-end audits for both operating assets and pension plan assets, o Work with the Director of Investments to produce reports and other information that meet the Committee needs, o Assist with preparation of material for the semi-annual board meetings of the Captive Insurance Company. • Performance and Accounting Measurement o Reconcile/test accuracy of custody bank reporting, o Work with accounting team to ensure books and records are accurate, o Maintain database of return calculations and ensure their accuracy.   • Maintenance of Data and Reports o Responsible for keeping investment manager contacts and information pertaining to investments up-to-date in Dynamo Software System, o Maintain monthly/quarterly reports sent by investment managers in Dynamo Software System, o Responsible for compiling all tax documents (K-1s) related to investments, o Track and analyze investment manager fees, and appropriately set up payment of invoices through custody bank system, o Maintain a database of all other fees paid to consultant, custody bank and other services providers, including setting up payment of invoices through custody bank system. • Operations o Responsible for implementing all wire transfers and movement of cash between accounts related to portfolio rebalancing through the custody bank portal, o Ensure receipt of funds from redemptions and coordinate with custody bank/managers in the event of errors, o Manage the collection of documentation for new and existing investments and coordinate with the Legal department to obtain appropriate authorizations, o Communicate all redemptions and additional subscriptions with the manager and/or investment consultant, o Complete all necessary paperwork associated with new subscriptions, additional subscriptions and redemptions. • Research o Support the Director of Investments and Senior Analyst with ad-hoc research and analysis.   2. Responsible for working well with other Treasury Analysts and Director of Treasury: • Perform as a back-up for the ‘cash analyst’ and periodically run ‘daily cash report’ to ensure staying abreast of any changes in processes/reports, • Provide assistance with other cash related projects when necessary, • Assist as necessary with special projects as assigned. 3. Assist Vice President of Treasury in ad-hoc project requests. Expected Behaviors of Role: • Detail oriented • Ability to multi-task and respond to changing priorities • Focused on meeting deadlines • Maintain professional behavior consistent with role • Maintain composure under difficult conditions • Communicate effectively • Willingness to work around major holidays in the event of unforeseen circumstances • Adhere to department/system policies and procedures Exemplary Behaviors of Role: • Demonstrate excellence in relationships with co-workers • Develop strong relationships with outside business partners • Demonstrate the ability to learn and improve in all areas of job performance • Demonstrate continual desire to advance relevant subject knowledge base • Develop or lead process improvement initiatives or projects • Demonstrate behaviors that significantly impact productivity, efficiency or quality of the department Qualifications Education and Competencies: • 0-3 years relevant work experience required • Bachelor’s Degree required preferably in finance or quantitative field • Advanced in Microsoft Excel, Proficient in Microsoft Word and PowerPoint • Excellent written and verbal communication skills • Highly motivated, results-oriented and mature team player
University Hospitals Cleveland, OH, USA
Feb 24, 2020
Description The Technical Engineer is primarily responsible for daily management and maintenance of the technologies required to ensure the operational functions of the University Hospitals Electronic Medical Record Systems.   This includes configuration and maintenance of the biometric and proximity security systems utilized within UHCare, controlling access and authentication to protected health information including patient records.   Essential Duties:   Implementation and Support Participate with EMR Project Managers and IT&S Architects/Senior Engineers to implement new projects and service requests. Maintain the application software on their supporting servers for Nuance Dragon Network Edition, iSirona Biomedical integration, Imprivata OneSign, and other EMR enabling technologies including biometrics and strong authentication. Support end-users with profile, application, and device problems on the client-server technologies. Support the Senior Technical Engineers in all activities related to the end user experience on EMR. Provide recommendations and guidance on hardware needs, installation and use Assist with developing proper processes and documentation for support of the EMR Technologies. Document interviews with clinicians and facility managers regarding their technology needs Maintain device inventory and diagrams Provide guidance to clinical analysts and management regarding EMR device selection and deployment   Hardware Staging and Site Preparation Participate with the different technical teams (Including Field Operations, Deployment Analysts, and Technical Analysts) to ensure a successful deployment of the UHCare systems. Ensure that any questions regarding the technology are answered and all supporting systems have been enabled for each location/practice/participant. Prepare and support the interaction of the end user devices with the back-end systems. Application and System Support and Upgrades Documenting and providing tier-2 level support for all EMR security technologies including Biometric and Proximity. Provide Support for Nuance Dragon Medical 360 Voice system Updating and maintaining application versioning and client device software Verifying that security requirements for the applications are maintained Verifying that all equipment and software is tested, validated, and up to date Collaborating with the Security team concerning biometric device install, maintenance and troubleshooting Coordinating with other teams to ensure that all EMR supporting systems are functional Qualifications Experience & Knowledge: Two – five years of experience with hardware deployment and troubleshooting basic network set/up connectivity issues required. Technical experience on any of the following systems: AllScripts Sunrise Clinical Manager, AllScripts Enterprise Electronic Health Record, Nuance Dragon Network Editions, iSirona Biomedical technologies, Imprivata OneSign, Citrix XenApp Detailed experience with enterprise client/server implementations including Windows Active Directory Ability to troubleshoot technical problems related to the implementation and processing of computer software required. Basic familiarity with peripheral hardware (such as printers, workstations, clinical equipment, etc.) required. Ability to document schematics accurately required. Training and/or experience in systems tools, such as Windows Server, Citrix and system monitoring tools required. Training and/or experience in Operating Systems support required. Ability to evaluate critical systems, prioritize workflow, and determine solutions required. Strong written and verbal communication skills required. Strong multitasking and people skills required. Strong analytical skills with an ability to organize and communicate thoughts clearly required. Ability to work effectively in an ambiguous, dynamic environment required. Ability to recognize the need for and maintain security of confidential information; exercise judgment, tact, and discretion in handling sensitive or confidential information or situations required. Ability to exercise independent judgment and personal initiative, and accept responsibility for decisions and actions required. Education: High School diploma or equivalent required. Associate’s/Bachelor’s degree in Information Systems or related field preferred.   Preferred Certifications: Imprivata Certified Engineer (ICE), Nuance Dragon Certified, iSirona trained, AllScripts Technical Training
University Hospitals Beachwood, OH 44122, USA
Feb 24, 2020
Description Hours: 11:30 a.m. - 8:30 p.m. Mon-Fri with occasional weekends and day shift Patient Access Representatives (PAR) provide our world renowned healthcare team with comprehensive administrative support. PAR’s serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. In this highly visible role PAR’s support departmental teams and interact with patients, families, and health care providers.   Patient Access Representative duties include but are not limited to the following:   Responsible for interviewing/registering/instructing patients in a face-to-face setting or on the telephone. Enters and validates medical, demographic, insurance, financial, and business data in a timely and courteous manner to ensure master patient index integrity and creation of an accurate claim. Prepares standard patient materials including forms, labels, brochures, surveys, etc. Maintains confidential health records, processes physician orders, and schedules patients. Provides patient education regarding third party coverage and liabilities. Communicates possible payment options and personally connects patients to financial counselor if needed. Collects, posts, and balances co-pays, deductibles and other patient payments. Maintains expertise in Patient Access Services (PAS) legal and compliance requirements; incorporates principles into workflows. Recruits and trains patients to access My UH Care Personal Health Record.  Maintains up-to-date knowledge of computer systems, insurance/government regulations and UH/PAS policies/procedures used within the department. Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned.  May be scheduled to work at off-sites. (This role encounters Protected Health Information (PHI) as part of regular responsibilities.  UH employees must abide by all requirements to safely and securely maintain PHI for our patients.  Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.)  Qualifications Minimum 1 year of experience in a call center, patient registration, scheduling, office, banking, customer service or related medical field using computers required. A bachelor’s degree will be accepted in lieu of 1 year of work experience. High School diploma or GED required. Degree or progress towards degree preferred. Medical Terminology preferred. Demonstrated ability to use PCs (and toggle between multiple applications), MS Office, and general office equipment (i.e. printers, scanners, electronic signature pads, copy machine, multi-line phone, FAX machine, etc.) required. Excellent keyboarding/data entry skills required. Must be detail-oriented and organized, with good analytical and problem solving. ability.  Notable client service, communication and relationship building skills required.  Ability to function independently and as a team player in a fast-paced environment required.  Must have strong written and verbal communication skills and excellent spelling.  Professional demeanor required.
University Hospitals Twinsburg, OH 44087, USA
Feb 24, 2020
Description Patient Access Representatives (PAR) provide our world renowned healthcare team with comprehensive administrative support. PAR’s serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. In this highly visible role PAR’s support departmental teams and interact with patients, families, and health care providers.   Patient Access Representative duties include but are not limited to the following:   Responsible for interviewing/registering/instructing patients in a face-to-face setting or on the telephone. Enters and validates medical, demographic, insurance, financial, and business data in a timely and courteous manner to ensure master patient index integrity and creation of an accurate claim. Prepares standard patient materials including forms, labels, brochures, surveys, etc. Maintains confidential health records, processes physician orders, and schedules patients. Provides patient education regarding third party coverage and liabilities. Communicates possible payment options and personally connects patients to financial counselor if needed. Collects, posts, and balances co-pays, deductibles and other patient payments. Maintains expertise in Patient Access Services (PAS) legal and compliance requirements; incorporates principles into workflows. Recruits and trains patients to access My UH Care Personal Health Record.  Maintains up-to-date knowledge of computer systems, insurance/government regulations and UH/PAS policies/procedures used within the department. Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned.  May be scheduled to work at off-sites. (This role encounters Protected Health Information (PHI) as part of regular responsibilities.  UH employees must abide by all requirements to safely and securely maintain PHI for our patients.  Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.)  Qualifications Minimum 1 year of experience in a call center, patient registration, scheduling, office, banking, customer service or related medical field using computers required. A bachelor’s degree will be accepted in lieu of 1 year of work experience. High School diploma or GED required. Degree or progress towards degree preferred. Medical Terminology preferred. Demonstrated ability to use PCs (and toggle between multiple applications), MS Office, and general office equipment (i.e. printers, scanners, electronic signature pads, copy machine, multi-line phone, FAX machine, etc.) required. Excellent keyboarding/data entry skills required. Must be detail-oriented and organized, with good analytical and problem solving. ability.  Notable client service, communication and relationship building skills required.  Ability to function independently and as a team player in a fast-paced environment required.  Must have strong written and verbal communication skills and excellent spelling.  Professional demeanor required.
University Hospitals Shaker Heights, OH, USA
Feb 24, 2020
Description The Compliance Support Administrator participates in key functions of the Compliance and Ethics Department and provides administrative support to the Chief Compliance Officer and Compliance and Ethics Department Leadership Team.  Specific responsibilities include, but are not limited to, the following: • Knowing, understanding, incorporating and demonstrating the mission, vision and values of UH in behaviors, practices and decisions • Coordinating content development and production for compliance education and training for employees and physicians • Assisting Department Leadership with annual compliance training management • Tracking completion of online new employee compliance training and following up as necessary • Tracking completion of online provider compliance training, coordinating with Provider Credentialing and other stakeholders as necessary, following up as necessary • Coordinating annual Board compliance training for all UH entities, both online and in person • Assisting with compliance investigations in support of Compliance Specialists and Officers • Conducting data entry, management and maintenance for the UH Compliance and Ethics investigations database • Assisting the World’s Most Ethical Company committee in obtaining pertinent information for annual submission; assisting with application production and submission; or assisting with other exercises to measure program effectiveness • Coordinating Compliance and Ethics Week programming, periodic team retreats and monthly team meetings • Managing credit monitoring services and monthly sanction checks • Preparing quarterly Audit and Compliance Committee materials to include dashboard, graphs, memorandum, work plan and binder • Tracking certification and continuing education requirements for Compliance and Ethics Department team members • Maintaining educational materials for the Coding Education Specialists • Maintaining departmental time keeping, organization chart, phone directory and like directories • Performing all filing, including opening and closing files, entering documentation in the investigations database and tracking projects/open matters • Answering and placing telephone calls in a friendly and timely manner • Managing calendars on Outlook and scheduling/coordinating meetings and travel arrangements as well as expense reimbursement • Typing, transcribing, processing and creating correspondence and documents • Handling all word processing requirements, including drafting letters and redlining documents • Processing invoices, assisting with reimbursements • Performing general office duties as requested • Supporting other members of the Compliance and Ethics Department as requested • Performing other duties as assigned *This role may encounter Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education: Bachelor’s Degree preferred, but not required. Experience & Knowledge: • Minimum 1 year of compliance or related work experience required. • Notable client service, communication, presentation and relationship building skills required. • Ability to function independently and as a team player in a fast-paced environment required. • Must have strong written and verbal communication skills. • Strong analytic, problem solving and process improvement skills required. • Outgoing, diplomatic and collaborative style that fosters cooperation and involvement required. • Demonstrated organizational skills with strong attention to detail required. • Must be professional and demonstrate personal integrity; must exercise discretion and display a strong value system consistent with the values of UH. • At least one year of experience in a healthcare environment preferred. Special Skills & Equipment Knowledge: • Advanced knowledge of Microsoft Word, PowerPoint, Excel and Outlook required. • Strong typing skills required. • Knowledge of Microsoft Visio, Convercent, and/or COI Smart preferred; if not already known, will be required to attain this knowledge. • Experience with office equipment including PCs, scanners, fax machines, copiers and multi-line telephones required.
University Hospitals Warrensville Heights, OH, USA
Feb 24, 2020
Description     Provides safe, efficient, age specific nursing care to patients/families using nursing interventions in order to assist them to attain, maintain, regain, and sustain optimal health status. Report findings to overseeing Advanced Case Manager; follows through based on direction of Advanced Case Manager   1. Conducts skilled nursing assessments, teaching and procedures in accordance with professional standards of practice to provide quality outcomes and a meaningful patient experience.                                                                                                        2. Completes / submits required documentation and communication to office, interdisciplinary team, and the overseeing               Case Manager to provide quality outcomes and a meaningful patient experience.   3. Participates in educational opportunities, committees and other agency initiatives to improve quality patient outcomes, demonstrate employee engagement and contribute to the agency / system financial goals.                                                                                     Qualifications   Education/Expertise: Must be a graduate of an accredited school of professional nursing with current license in good standing to practice in Ohio.  BSN preferred.     Experience & Knowledge: 1 year RN experience required.  1 year home care experience preferred.     Required Credentials, Licensure or Certification (i.e. RN, RRT): Registered nurse with current license to practice in the State of Ohio.  Completes continuing professional education requirements to maintain registration. CPR certification within a month of hire. Valid driver’s license/Required car insurance coverage.       This is a field, pay per visit position. Coverage is Southeastern and Western Cuyahoga County.     - $6,000 sign-on bonus eligible to external candidates with a minimum of 1 years RN experience required. University Hospitals is offering a $6,000 sign on bonus, minus applicable taxes, for designated regular full-time RN positions to experienced RN’s (1 years or more) hired externally.  
University Hospitals Cleveland, OH, USA
Feb 24, 2020
Description Position Summary Responsible for Radiation Oncology clinical treatment activities, including staff selection and supervision, implementation of new and revised procedures, interfacing among patients and care givers, and ensuring availability of supplies and equipment, oversees/audits of precertification of patients and daily billing for accuracy, assists with preparation of annual budgets. Primary duties include manager to interact with the patients and oversee treatment process to guarantee the patient has the best care possible. The manager provides strong leadership and expertise and serves as the liaison between therapy and other areas of the organization.   Expectations/Competencies: Demonstrates progressive leadership and effective management. (10%) Partners with managers of other departments both internal and external to SCC to ensure collaboration in the best interest of patient care. (5%) Builds and retains a talented and inspired workforce by developing, engaging and empowering personnel to fulfill their potential and the UH vision. (10%) Collaborates as an integrated team by sharing information, best practices and results openly through practice in a Shared Governance model. (5%) Contributes to and facilitates strategic program growth, development and organizational change.(5%) Accountable and responsible to the achievement of organizational and financial goals to accomplish University Hospitals Mission, Vision and Values (10%) Takes responsibility for departmental Quality Improvement and Quality Control (10%) Responsible for self-development and supports a learning environment (5%) Collaborates with the interdisciplinary team to oversee the quality program and provision of care to patients using evidence based practice and research. (10%) Accountable for ensuring regulatory standards are achieved. (10%) Takes responsibility for patient care/flow through simulation and treatment areas.(10%) Establishes, reviews, and revises treatment policies and procedures.(10%) Qualifications Education/Experience: Bachelors required; Master’s degree is preferred or/as required by State Regulatory Agencies Demonstrates skills in human relations, human & material resource management   Evidence of ability to provide exceptional clinical and administrative leadership   Required Credentials, License and/or Certifications: RT(T) – ARRT Registered, Certified Medical Dosimetrist if prior RT(T) certification and active Ohio License, Licensed by the State of Ohio as RT(T)   Experience & Knowledge: 2 years progressive clinical and supervisory experience Demonstrates the ability to facilitate change, excellent communication and organizational skills Minimum 3 years of clinical RT(T) experience   Special Skills & Equipment Knowledge: Knowledge of current technology and equipment to meet patient needs and prescribed medical therapies PC and computer applications
University Hospitals Cleveland, OH, USA
Feb 24, 2020
Description Every day, for more than 150 years, the physicians of University Hospitals have renewed a promise to meeting our patients’ health care needs. Our talented team is integral to our rich history of success and critical to our future in a dynamic environment. As stewards of the UH legacy for excellence in patient care, our physicians are guided by an unwavering commitment to our mission: To Heal. To Teach. To Discover. The Department of Urology at University Hospitals Cleveland Medical Center is in search of a Physician to help continue with our excellent patient care.  Appointment at the level of Clinical Instructor, Assistant Professor, Associate Professor or full Professor is available commensurate with experience. Academic appointment, rank and salary will be commensurate with qualifications and primary board certification. Compensation is highly competitive. Qualifications Qualifications: Board-certified or Board-eligible Active Ohio Medical License in good standing upon effective date of employment Excellent clinical and teaching skills
University Hospitals Cleveland, OH, USA
Feb 24, 2020
Description Description:   Provides safe efficient age specific nursing care to patients/families using the nursing process in order to assist them to attain, maintain, regain, and sustain optimal health status. Dimensions are: 1. Implements the nursing process by delivering effective relationship based nursing care. 2. Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes. 3. Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations. 4. Develops self and contributes to the professional practice of nursing. 5. Displays leadership that influences optimal clinical and operational outcomes 6. Displays the mission of the hospital and its values. Qualifications One (1) year of inpatient experience required. Prefer candidates with pediatric or hemoc experience.   Thorough knowledge of nursing process and practice. Uses a wide variety of technical equipment to meet patient needs and prescribed medical therapies (ie. stethoscopes, thermometers, sphygmomanometers and electronic monitoring devices.  Education Requirements: Bachelor of Science in Nursing preferred.Minimum of Diploma/Associate’s Degree in nursing from accredited program.  For external candidates: Experienced nurses with Associate Degrees/Diploma in Nursing will commit at the time of hire to complete a Bachelors of Science Degree (BSN) or higher in nursing within 5 years of hire.  License Requirements: Registered nurse with current license to practice in the state of Ohio.
University Hospitals Geneva, NY 14456, USA
Feb 24, 2020
Description Position Summary: Demonstrates successful patient and technical imaging skills by producing a variety of radiological procedures while maintaining the highest standards of patient care Consistently follows hospital and department guidelines for patient identification and safety Maintains licensure and continuing education requirements Maintains Competency skill levels for patient exam imaging Provides age-specific care to patients from neonates through geriatrics. Qualifications Education: Accredited School of Radiologic Technology Graduate Certification/Licensure: ARRT-R Registered Technologist Radiography ,  Ohio Dept of Health CPR
University Hospitals Beachwood, OH 44122, USA
Feb 24, 2020
Description The Sterile Processing Technician is responsible for receiving, sorting, decontaminating, reassembling, packaging, sterilizing, storing and distributing reusable patient care equipment, instrument trays and supplies. Specific job duties include, Performs decontamination procedure. Prepares reusable patient care items for sterilization. Sterilization using appropriate sterilization methods. Picks surgical case carts. Participates as a productive member of the O.R. processing team.  Qualifications Experience & Knowledge: Previous hospital central service instrument decontamination and assembly, inventory or distribution experience preferred. Basic medical terminology preferred. Special Skills & Equipment Knowledge: Knowledge of: Equipment, sterilizers, washers, instruments, and tray assembly. Special Skills: Good manual dexterity, attention to details. Preferred: Steam, EtO, Plasma, Peracetic Acid, Dry Heat, and liquid sterilants. Education/Expertise: High school diploma or equivalent. Graduate of a Sterile Processing program preferred. Required Credentials, License and/or Certifications: Effective January 1, 2019 - All non-certified Sterile Processing Technicians system wide will have two (2) years to become certified and must maintain certification thereafter.
University Hospitals Beachwood, OH 44122, USA
Feb 24, 2020
Description The Coordinator, Sterile Processing position is the shift lead for operations of the Sterile Processing Area within their assigned core and will be in direct staffing in the certified role 50 percent of their time, in which they would be responsible for receiving, sorting, decontaminating, reassembling, packaging, sterilizing, storing and distributing reusable patient care equipment, instrument trays and supplies. This role will manage work flow and triage issues or concerns that come up during the shift. Each Coordinator will be assigned specific duties relative to orientation, education, training, quality assurance, instrument repair or scheduling.  Qualifications High School Equivalent / GED required. 3 years experience in a production environment required.  Graduate of a Sterile Processing program preferred.
University Hospitals Beachwood, OH 44122, USA
Feb 24, 2020
Description The Sterile Processing Technician is responsible for receiving, sorting, decontaminating, reassembling, packaging, sterilizing, storing and distributing reusable patient care equipment, instrument trays and supplies. Specific job duties include, Performs decontamination procedure. Prepares reusable patient care items for sterilization. Sterilization using appropriate sterilization methods. Picks surgical case carts. Participates as a productive member of the O.R. processing team. Effective January 1, 2019 all non-certified Sterile Processing Technicians system wide will have two years to become certified and must maintain certification thereafter. Qualifications Experience & Knowledge: Previous hospital central service instrument decontamination and assembly, inventory or distribution experience preferred. Basic medical terminology preferred. Special Skills & Equipment Knowledge: Knowledge of: Equipment, sterilizers, washers, instruments, and tray assembly. Special Skills: Good manual dexterity, attention to details. Preferred: Steam, EtO, Plasma, Peracetic Acid, Dry Heat, and liquid sterilants. Education/Expertise: High school diploma or equivalent. Graduate of a Sterile Processing program preferred. Required Credentials, License and/or Certifications: Effective January 1, 2019 - All non-certified Sterile Processing Technicians system wide will have two (2) years to become certified and must maintain certification thereafter.
University Hospitals Cleveland, OH, USA
Feb 24, 2020
Description Join the UH Urology Institute which provides outstanding patient care, urologic training and translational research. The Institute has a regional focus throughout Northeast Ohio to allow convenient access for our patients and a robust transfer program for our providers. Traditional Urology is the focus, but we can assist in building a practice to incorporate fellowship training. Call schedule can be discussed to ensure a work/life balance High earning potential with our compensation model   UH Bedford- An 88-bed, private, non-profit, full service, acute-care community hospital. The most recent additions to our services are a University Hospitals Harrington Heart & Vascular Institute, offering invasive and non-invasive procedures, an MRI Suite with separate entrance and parking, and a Wound Care and Hyperbaric Medicine Center.   UH Richmond- A full-service, community-based, 125-bed acute care teaching hospital, offering residents of Lake and eastern Cuyahoga Counties more than 30 specialties from over 100 physicians and an unparalleled nursing staff.    Cleveland, Ohio: Cleveland, Ohio offers exciting city life with access to unique neighborhoods boasting great restaurants, art museums, major league sports, a massive MetroParks system with miles of hiking and biking trails, and beaches and boating on Lake Erie. Cleveland has many beautiful suburbs in close proximity if that is better suited for you. Learn more about Cleveland, Ohio: http://www.thisiscleveland.com/   Qualifications Board-certified or Board-eligible in Urology Fellowship training in a subspecialty welcome Active Ohio Medical License in good standing upon effective date of employment Must align with our core values: Excellence, Diversity, Integrity, Compassion and Teamwork   Compensation is highly competitive, with productivity incentives available.   UH is committed to equal opportunity and diversity.  Women, veterans, members of underrepresented minority groups and individuals with disabilities are encouraged to apply.   To Heal. To Teach. To Discover.