Cape Cod Healthcare

Performs as a member of the Nursing Team various duties assisting Staff Nurses in the treatment and care of patients in accordance with established policies and procedures.   Description:   Participates in the nursing process during delivery of patient care. Assists in providing nursing care to patients and collects data for assessment of physical, psychological, and social dimensions under the direction of the Registered Nurse.  Participates in implementing a formal plan of care for the patient under the direction of the Registered Nurse.  Demonstrates proficiency in Computerized Nursing Informatics (information systems). Assists in orientation of other personnel to the unit under the direction of the Registered Nurse. Participates in at least four unit staff meetings per year, attends mandatory programs.  Adheres to safety, blood/body fluid policies and procedures. Assesses personal and learning development needs.  Regularly updates knowledge of techniques and regulations...

Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:   Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients Manages clinicians’ daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms  Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation). Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation Assists clinicians with clinical procedures and/or...

Coordinates the Coumadin Clinic in an efficient manner. Collaborates with the provider and patient for coordination of anticoagulation management including; education, instruction and anticoagulation issues.   Description:   Coordinates Coumadin and Lovenox anticoagulation for new and established clinic patients Gathers information from provider to obtain anticoagulation needs, diagnosis, desirable range and length of treatment. Monitors and coordinates lab testing and dosage instructions with the patient Obtains and enters lab orders in accordance with protocol Adjusts anticoagulation dose in accordance with the protocol or as instructed by provider Provides teaching and reviews safety issues with patients and care givers Documents in CoagClinic reason for anticoagulation, diagnosis, desired range, laboratory data, dosage instructions, precautions, and follow up laboratory testing Initiates home INR monitor  testing with Alere, as instructed by provider Processes prescription...

To provide patient scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.   Description:   Primary contact for patient access for patients and other departments. Maintains provider schedules to achieve productivity targets, patient access and provider flow. Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. Manages the schedule during transition to new models of care when applicable. Monitors physician’s panel and contacts patients who are past due for appointments. Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment. Schedule patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to department scheduling protocols. Answers the phone in...

Coordinates the Coumadin Clinic in an efficient manner. Collaborates with the provider and patient for coordination of anticoagulation management including; education, instruction and anticoagulation issues.   Description:   Coordinates Coumadin and Lovenox anticoagulation for new and established clinic patients Gathers information from provider to obtain anticoagulation needs, diagnosis, desirable range and length of treatment. Monitors and coordinates lab testing and dosage instructions with the patient Obtains and enters lab orders in accordance with protocol Adjusts anticoagulation dose in accordance with the protocol or as instructed by provider Provides teaching and reviews safety issues with patients and care givers Documents in CoagClinic reason for anticoagulation, diagnosis, desired range, laboratory data, dosage instructions, precautions, and follow up laboratory testing Initiates home INR monitor  testing with Alere, as instructed by provider Processes prescription...

To provide patient scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.   Description:   Primary contact for patient access for patients and other departments. Maintains provider schedules to achieve productivity targets, patient access and provider flow. Attends monthly team meeting with physicians and nurses to offer suggestions and guidance regarding patient access and the schedule. Manages the schedule during transition to new models of care when applicable. Monitors physician’s panel and contacts patients who are past due for appointments. Tracks patients who were seen in Emergency Department or Urgent Care and contacts them to offer a follow up appointment. Schedule patient appointments and/or consult requests in person or by telephone in the electronic medical record system in accordance to department scheduling protocols. Answers the phone in...

Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:   Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients Manages clinicians’ daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms  Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation). Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation Assists clinicians with clinical procedures and/or...

Under the direction of the supervising provider to provide the highest standards of support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with support in accordance with MACC’s policies and procedures.   Description:   Assists in providing clinical care to office patients as delegated by supervising provider Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms, and checks two-patient identifiers  Communicates status of delegated task completion to supervising provider Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation) Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists Assists clinicians with clinical procedures...

Under the direction of the supervising provider to provide the highest standards of support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with support in accordance with MACC’s policies and procedures.   Description:   Assists in providing clinical care to office patients as delegated by supervising provider Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms, and checks two-patient identifiers  Communicates status of delegated task completion to supervising provider Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation) Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists Assists clinicians with clinical procedures...

Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:   Monitor the Electronic Health Record nurse pool throughout the day and respond in a timely manner Triage incoming calls, messages, and In-Basket tasks, being able to prioritize urgent matters and schedule appointments as needed Exercises thinking, nursing judgment, and standard triage guidelines to ensure health needs and concerns of a patient, group, or population are met Assesses complex patient needs to ensure patient is transitioned to appropriate level of care Demonstrates a systematic, dynamic approach to collect objective and subjective data and assesses the response Triages and schedules visits based on...

Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:   Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients Manages clinicians’ daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms  Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation). Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation Assists clinicians with clinical procedures and/or...

Ensures the highest quality of patient care, including customer service, is performed in a professional, efficient and accurate manner.   Description:   Telephone and internet device patients, monitor, retrieve reports on line and give reports to physicians Ensure new device implant patients are enrolled in a monitoring system Contact patients who have missed their scheduled device appointment/check and reschedule missed appointments Application and education of holter monitor to patients Edit holter monitor reports on software and give reports to physicians Return phone messages and answer pacemaker and holter monitor questions Use of EHR software to obtain and input information Communicate with physicians, nurse practitioners, CMA, medical records and secretaries Back up both the holter and pacemaker systems Purge old records/documents and transfer to storage boxes Bill both holter and device reports Stock and order supplies for both the holter and pacemaker Offer assistance to...

To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and front office operations.   Description:   Greets and promptly acknowledges patients’ presence in the waiting room Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record Checks-in/registers new and existing patients in the electronic medical record, verbally verifies all demographic information, verifies insurance authorization, collects co-pays, and prepares deposits for currier pickup Gives the appropriate paperwork to the patient to complete, photocopies patient's insurance cards, and photo ID Schedule and reschedules patient appointments and/or consult requests in person or by telephone in the electronic...

Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:   Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients Manages clinicians’ daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms  Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation). Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation Assists clinicians with clinical procedures and/or...

Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:   Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients Manages clinicians’ daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms  Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation). Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation Assists clinicians with clinical procedures and/or...

Responsible for direct patient care for assigned patients. Performs a comprehensive nursing assessment upon admission of the patient including physiological, physio psychological and environmental factors as well as health history, to provide for the safety and quality of care treatment or services. In collaboration with the clinical team manager and utilizing VNA interdisciplinary team care standards, integrates all pertinent data gathered on assessment and identifies problems that form the basis for patient care   Description:   Responsible for direct patient care for assigned patients Evaluates the clinical needs of the patient; initiates, develops, implements and makes necessary revisions to the patient's plan of care; addresses all problems in the plan of care and documents accordingly. Utilizes clinical grouping guidelines including guidelines for appropriate interdisciplinary utilization to capture and data enter the initial visit frequency Ensures OASIS assessment...

Under the direction of the Manager, Physician Hospital Organization (PHO) will assist with projects related to clinical chart extraction and data collection and information processing.   Description:   Position will be responsible for coordinating the collection and abstraction of clinical data from medical records and assembling the data into an excel format for upload and reporting.  Review and extract from paper and electronic medical records to report on quality measures. Work with the medical office staff to obtain medical reports/records and provide accurate reporting. Accurately enter and track data on Excel spreadsheets and/or online reporting tools. Perform all other related duties as assigned or requested.   Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare’s commitment to CARES: compassion, accountability, respect, excellence and service.

Performs receptionist/secretarial duties on Patient Care units and functions as the central communication source in the Nursing Station.   Description:   Accurately transcribes physicians' orders; completes necessary forms, requisitions and communications necessary to implement orders.               Sustains proficiency in Computerized Nursing Informatics (information systems). Maintains accurate and complete patient records on assigned nursing units. - Initiates and assembles charts - Initiates and maintains Kardex - Initiates demographics            Maintains adequate quantity of forms, materials and supplies on assigned unit. Maintains reference materials such as policy and procedure manuals as requested.             Responds in a professional and courteous manner in all telephone and verbal communications skills with internal and external customers.            Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests....

To take the lead role in processing the weekly union and non union hourly payrolls and bi-weekly salaried payrolls for Cape Cod Healthcare payrolls. Acts as a subject matter expert and/or resource to others in the area of payroll processing   Description:   Advises, interprets and provides direction to management and employees on union contracts, corporate rules and procedures, federal, state and local laws and regulations involving payroll, and the correct utilization of the API ATSS system. Analyzes and responds to complex matters requiring comprehensive knowledge of payroll policies and procedures; authorizes exceptions to the policy within defined limits. Reviews and reconciles feeds from the API ATSS system and PeopleSoft. Authorizes, reviews and/or enters (when necessary) payroll transactions and related data; completes necessary actions to adjust wage/salary or to correct/balance a special situation. Researches, analyzes and resolves difficult or advanced technical problems...

To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and front office operations.   Description:   Greets and promptly acknowledges patients’ presence in the waiting room Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record Checks-in/registers new and existing patients in the electronic medical record, verbally verifies all demographic information, verifies insurance authorization, collects co-pays, and prepares deposits for currier pickup Gives the appropriate paperwork to the patient to complete, photocopies patient's insurance cards, and photo ID Schedule and reschedules patient appointments and/or consult requests in person or by telephone in the electronic...