Cape Cod Healthcare

Appropriately handling and directing all inquiries from telephone callers, including residents, staff, guests and visitors and intervening as appropriate to meet the needs of the participants. Is knowledgeable of and understands the needs of the resident population.   Description:   Is knowledgeable of department practices, procedures, safety regulations, guidelines, and follows polices that will effectively maintain programs and operations for Heritage. Assures that the common areas and equipment are properly maintained for comfort, convenience and safety, operating to manufacturer’s specifications. Adheres to Universal Precautions and Infection Control Policies, including following established hand washing procedures, use of appropriate PPE and supplies when handling infectious materials, following established policies governing the use/disposal of PPE and disposal of infectious wastes. Follows established policies governing the use of labels and MSDSs Wears and/or uses safety...

The primary purpose of the job is to clean and disinfect the private and common areas through the Heritage Facility. Is knowledgeable of and understands the needs of the resident population.   Description:   To maintain sanitary levels throughout service areas, storage areas, equipment and work areas and to utilize interventions when appropriate to meet the needs of the residents and facility in accordance with current applicable federal, state and local standards, guidelines and regulations. Is knowledgeable of and understands needs of resident population. Executes department practices, procedures, safety regulations, and guidelines and follows policies that will effectively maintain housekeeping program and services for Heritage. Maintains required sanitary levels throughout all areas at Heritage, ensures proper handling and sanitation of various equipment, ensuring all sanitation is in conjunction with local and corporate health and sanitation requirements. Assures that areas...

Assist residents in activities of daily living and intervention as appropriate to meet the needs of the participants. Is knowledgeable of and understands the needs of the resident population.   Description:   Is knowledgeable of and practices departmental procedures, safety regulations, and adheres to local, state and federal guidelines and follows polices that will effectively maintain programs and operations for Heritage. Assists residents in activities of daily living including dressing, toileting, bathing, grooming and oral hygiene in a professional manner, following plans of service for residents set by management team. Makes accurate entries and charts according to Heritage policy and procedure. Strictly follows SAMM policies and procedures. Adheres to Universal Precautions and Infection Control Policies, including following established hand washing procedures, use of appropriate PPE and supplies when handling infectious materials and follows established policies governing the...

Assist residents in activities of daily living and intervention as appropriate to meet the needs of the participants. Is knowledgeable of and understands the needs of the resident population.   Description:   Is knowledgeable of and practices departmental procedures, safety regulations, and adheres to local, state and federal guidelines and follows polices that will effectively maintain programs and operations for Heritage. Assists residents in activities of daily living including dressing, toileting, bathing, grooming and oral hygiene in a professional manner, following plans of service for residents set by management team. Makes accurate entries and charts according to Heritage policy and procedure. Strictly follows SAMM policies and procedures. Adheres to Universal Precautions and Infection Control Policies, including following established hand washing procedures, use of appropriate PPE and supplies when handling infectious materials and follows established policies governing the...

Delivers patient care through the nursing process of assessment, planning, implementation and evaluation. Administers and monitors patient responses to all medications. Directs and guides patient care, teaching and activities of ancillary personnel while maintaining standards of professional nursing within the realm of Hospital Policy. Maintains and delivers the highest quality customer service standards.   Description:   Properly utilizes the nursing process in caring for patients by maintaining relevant, accurate and current patient records as evidenced by Nursing PI activities. Provides documentation of assessment of the patient throughout the Hospital admission including physical, psychological, social dimensions and discharge plans. Summarizes assessment data and initiate plan of care with communication of pertinent data to allied patient care providers as evidenced by Nursing PI activities. Understands, assumes, and demonstrates proficiency in the role of charge nurse....

Delivers patient care through the nursing process of assessment, planning, implementation and evaluation. Administers and monitors patient responses to all medications. Directs and guides patient care, teaching and activities of ancillary personnel while maintaining standards of professional nursing within the realm of Hospital Policy. Maintains and delivers the highest quality customer service standards.   Description:   Properly utilizes the nursing process in caring for patients by maintaining relevant, accurate and current patient records as evidenced by Nursing PI activities. Provides documentation of assessment of the patient throughout the Hospital admission including physical, psychological, social dimensions and discharge plans. Summarizes assessment data and initiate plan of care with communication of pertinent data to allied patient care providers as evidenced by Nursing PI activities.  Understands, assumes, and demonstrates proficiency in the role of charge nurse....

Under the direction of the Nurse Supervisor, the certified hospice aide will perform assigned duties in the McCarthy Care Center in a safe and considerate manner as prescribed by the patient plan of care.   Description:   Maintains open communication with LPN/Nurse Supervisor regarding the health, safety and environment status of patients.  Reports all changes in a timely manner.   Provide physical, emotional, psychosocial, and spiritual care as part of the interdisciplinary team in the last phases of incurable disease so they may live as fully and comfortable as possible.  Provide support with diversional activities to enhance quality of life for the patient. Respect the choices of the patient and the family concerning the patient’s end of life care and plan of care. Provide a dignified comfortable end of life experience, as well as non-pharmacological comfort measures as identified by the patient plan of care.                                       Report to nurse any signs and...

Under the direction of the Nurse Supervisor, the certified hospice aide will perform assigned duties in the McCarthy Care Center in a safe and considerate manner as prescribed by the patient plan of care.   Description:   Maintains open communication with LPN/Nurse Supervisor regarding the health, safety and environment status of patients.  Reports all changes in a timely manner.   Provide physical, emotional, psychosocial, and spiritual care as part of the interdisciplinary team in the last phases of incurable disease so they may live as fully and comfortable as possible.                                         Provide support with diversional activities to enhance quality of life for the patient. Respect the choices of the patient and the family concerning the patient’s end of life care and plan of care.                                              Provide a dignified comfortable end of life experience, as well as non-pharmacological comfort measures as identified by the patient...

Under the direction of the Nurse Supervisor, the certified hospice aide will perform assigned duties in the McCarthy Care Center in a safe and considerate manner as prescribed by the patient plan of care   Description:   Maintains open communication with LPN/Nurse Supervisor regarding the health, safety and environment status of patients.  Reports all changes in a timely manner.   Provide physical, emotional, psychosocial, and spiritual care as part of the interdisciplinary team in the last phases of incurable disease so they may live as fully and comfortable as possible.                                          Provide support with diversional activities to enhance quality of life for the patient. Respect the choices of the patient and the family concerning the patient’s end of life care and plan of care.                                                  Provide a dignified comfortable end of life experience, as well as non-pharmacological comfort measures as identified by the...

Under the direction of the Nurse Supervisor, the certified hospice aide will perform assigned duties in the McCarthy Care Center in a safe and considerate manner as prescribed by the patient plan of care.   Description:   Maintains open communication with LPN/Nurse Supervisor regarding the health, safety and environment status of patients.  Reports all changes in a timely manner.   Provide physical, emotional, psychosocial, and spiritual care as part of the interdisciplinary team in the last phases of incurable disease so they may live as fully and comfortable as possible.   Provide support with diversional activities to enhance quality of life for the patient. Respect the choices of the patient and the family concerning the patient’s end of life care and plan of care.   Provide a dignified comfortable end of life experience, as well as non-pharmacological comfort measures as identified by the patient plan of care.                                       Report to nurse any signs and...

Delivers patient care through the nursing process of assessment, planning, implementation and evaluation. Administers and monitors patient responses to all medications. Directs and guides patient care, teaching and activities of ancillary personnel while maintaining standards of professional nursing within the realm of Hospital Policy. Maintains and delivers the highest quality customer service standards.   Description:   Properly utilizes the nursing process in caring for patients by maintaining relevant, accurate and current patient records as evidenced by Nursing PI activities.   Provides documentation of assessment of the patient throughout the Hospital admission including physical, psychological, social dimensions and discharge plans.   Summarizes assessment data and initiate plan of care with communication of pertinent data to allied patient care providers as evidenced by Nursing PI activities.   Understands, assumes, and demonstrates proficiency in the role of charge nurse....

To perform the highest quality testing in the Section to which assigned.   Description:   Ensures the satisfaction of all users of the department's services, both internal and external and seeks to continually improve customer service and satisfaction. Performs clinical testing in conformance with the Laboratory procedures in any of the areas assigned. Performs procedures necessary to assure compatible blood for patients (e.g. blood typing, antibody screening and identification, cross matching) and prepares and dispenses blood products for transfusion. Inoculates, cultivates, classifies and identifies microorganisms and biograms. Prepares and interprets gram stains, acid fast stains, mycology and parasitology preparations and other procedures as assigned. Prepares reagents, standards, controls, stains and culture media as necessary. Performs instrument troubleshooting as necessary and preventive maintenance as scheduled.  Accurately transcribes completed test data for reporting....

The IS Intern position will provide hands on assistance to the PC Technicians, and occasionally assist and learn from other department positions such as Systems Engineers, Network Engineers, and Security Engineers. The IS Intern will work directly alongside PC Technicians as they upgrade computers, install software, and configure workstations for users throughout the facility.   Description:   Assists in configuring, installing, maintaining, and troubleshooting PC Workstations, applications, and printers. Monitors the Help Desk ticketing queue, fielding tickets, and providing resolutions to users.   Documents resolutions in online tickets and closes tickets accordingly. Attends departmental meetings. Shadows systems, security, and network engineers to learn about those fields.    Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare’s commitment to CARES: compassion,...

Delivers patient care through the nursing process of assessment, planning, implementation and evaluation. Administers and monitors patient responses to all medications. Directs and guides patient care, teaching and activities of ancillary personnel while maintaining standards of professional nursing within the realm of Hospital Policy. Maintains and delivers the highest quality customer service standards.   Description:   Properly utilizes the nursing process in caring for patients by maintaining relevant, accurate and current patient records as evidenced by Nursing PI activities. Provides documentation of assessment of the patient throughout the Hospital admission including physical, psychological, social dimensions and discharge plans.  Summarizes assessment data and initiate plan of care with communication of pertinent data to allied patient care providers as evidenced by Nursing PI activities. Understands, assumes, and demonstrates proficiency in the role of charge nurse....

Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:   Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients Manages clinicians’ daily schedule and patient flow to expedite care and maximize clinical time Greets and escorts patients to exam rooms Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation) Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation Assists clinicians with clinical procedures and/or...

Schedules multiple locations, and services.   Description:   Must be courteous to customers, clients and other employees of the organization. Collects co-pays when necessary. Identifies and verifies existing insurance. Counsels patients, financially. Interacts with case managers for admission/service appropriateness. Bed placement. Obtains required signatures and authorizations. Obtains/issues Advance Beneficiary Notices. Interacts with Department Managers/Supervisors, Physicians, Nursing and Nursing Management. Obtains patient consents for service and billing authorization. Presents patient with information on Advance Directives (Healthcare Proxy) Produces and distributes necessary paperwork. Obtains all required approvals and reference numbers according to policy (insurance specific). Notifies and obtains signatures for patients’ rights. Ensures accuracy of demographic patient information obtained. Consistently provides service excellence to all patients, family...

Operates telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage. Coordinates schedules with backup personnel.   Description:   Operate telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage. Coordinate schedules with backup personnel. Answer switchboard and direct calls and messages to appropriate staff with understanding of staff  working in various areas and those who may be “on-call” for various situations to assure the  optimal functioning of the Agency including weekends and holidays. Locate staff in the field as necessary for weekend/holiday personnel that are working. Search in computer and find necessary schedules related  to visits by staff to specific patients. Processes and distributes agency mail as well as all courier mail.. Notify appropriate personnel upon delivery from Fed...

Responsible for the personal needs of patients and general maintenance of the unit.   Description:   Practices according to entity mandatory requirements.       Practices according to department expectations.      Practices with a Customer Service approach to all activities.            Provides care for patients according to facility/agency, JCAHO, and the law.          Provides care as part of the interdisciplinary team.  Documents according to facility/agency and department policies.  Prioritizes duties according to patient and department needs.         Meets the needs of the patient/family using internal and external resources.        Uses appropriate physical resources/equipment in a safe manner. Addresses age-specific needs of infants, toddlers, school age, adolescents, adults, older adults. Provides quality care for patients.      Performs room maintenance duties, including maintenance, turnover and room preparation. Performs administrative and other duties as...

The Labor Relations Representative provides support and assistance to the Labor Relations team and HR Business Partners regarding collective bargaining agreements and labor relations issues.   Description:   Provides paraprofessional support to Senior Legal Counsel and the Labor Relations team; Triages early stage labor relations issues (e.g., contractual inquiries and union information requests) and supports basic investigations; Assists with case preparation and file organization for union arbitrations and other legal matters before administrative and judicial bodies including the National Labor Relations Board, Equal Employment Opportunity Commission, Massachusetts Commission Against Discrimination, Occupational Safety & Health Administration, and Department of Industrial Accidents; Assists with insurance claim reporting on employment matters including the organization and maintenance of case files; Assists with the collective bargaining process with review of contracts,...

Performs as a member of the Nursing Team various duties assisting Staff Nurses in the treatment and care of patients in accordance with established policies and procedures.   Description:   Participates in the nursing process during delivery of patient care.     Assists in providing nursing care to patients and collects data for assessment of physical, psychological, and social dimensions under the direction of the Registered Nurse.    Participates in implementing a formal plan of care for the patient under the direction of the Registered Nurse.   Demonstrates proficiency in Computerized Nursing Informatics (information systems).   Assists in orientation of other personnel to the unit under the direction of the Registered Nurse.   Participates in at least four unit staff meetings per year, attends mandatory programs.   Adheres to safety, blood/body fluid policies and procedures.   Assesses personal and learning development needs.  Regularly updates knowledge of techniques and...