Cape Cod Healthcare




Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod. With more than 450 physicians, 5,300 employees and 1,100 volunteers, Cape Cod Healthcare (CCHC) has two acute care hospitals, the Cape’s leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility (JML Care Center), an assisted living facility (Heritage at Falmouth), the Cape’s only local laboratory service (CCHC Laboratory Services) and numerous health programs.


Awards

Recognized as one of America’s Top 15 healthcare systems, Cape Cod Healthcare is the largest private employer on Cape Cod.

Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Performs ICD and CPT coding of inpatient and outpatient medical records.   Description:   Analyzes, sequences and validates assigned codes based on medical record documentation using the automated encoder, book and coding compliance resources. Demonstrates complete understanding of coding rules, anatomy, physiology, and medical terminology to appropriately code patient information. Reviews all medical record documentation to determine and assign diagnoses, procedures, level codes and modifiers, to ensure appropriate coding for case mix. Selects the appropriate reimbursement grouper based on financial class for the particular account. Ensures that coding compliance, regulatory and reimbursement requirements are met through the process of assigning reimbursement classifications. Abstracts and enters diagnosis, procedures and level codes with demographic, clinical and related patient information into the Medical Record Abstracting and/or Billing/Accounts Receivable systems. Assess...
Cape Cod Healthcare Falmouth, MA, USA
Oct 22, 2021
Schedules multiple locations, and services.   Description:       ESSENTIAL DUTIES AND RESPONSIBILITIES : include the following. Other duties may be assigned.   Must be courteous to customers, clients and other employees of the organization.     Collects co-pays when necessary.     Identifies and verifies existing insurance.     Counsels patients, financially.     Interacts with case managers for admission/service appropriateness.     Bed placement.     Obtains required signatures and authorizations.     Obtains/issues Advance Beneficiary Notices.     Interacts with Department Managers/Supervisors, Physicians, Nursing and Nursing Management.     Obtains patient consents for service and billing authorization.     Presents patient with information on Advance Directives (Healthcare Proxy)     Produces and distributes necessary paperwork.     Obtains all required approvals and reference numbers according to policy (insurance specific)....
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Performs ICD and CPT coding of inpatient and outpatient medical records.   Description:   Analyzes, sequences and validates assigned codes based on medical record documentation using the automated encoder, book and coding compliance resources. Demonstrates complete understanding of coding rules, anatomy, physiology, and medical terminology to appropriately code patient information. Reviews all medical record documentation to determine and assign diagnoses, procedures, level codes and modifiers, to ensure appropriate coding for case mix. Selects the appropriate reimbursement grouper based on financial class for the particular account. Ensures that coding compliance, regulatory and reimbursement requirements are met through the process of assigning reimbursement classifications. Abstracts and enters diagnosis, procedures and level codes with demographic, clinical and related patient information into the Medical Record Abstracting and/or Billing/Accounts Receivable systems. Assess...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
To provide administrative support in an efficient, timely and professional manner for physicians and staff within the medical office.   Description:   Greets patients, obtains/confirms accurate demographic/insurance information upon registering patients into scheduling software. Secures copies of valid insurance cards and identification of patients. Schedules patient appointments in person or by telephone including but not limited to office visits, radiology and other physician’s offices. Process insurance referrals and prior authorizations. Provides insurance information on Health Care Proxy’s, Advanced Beneficiary Notice, HIPAA and obtains necessary patient consents. Answers telephone calls promptly, directs calls to appropriate personnel and or departments and takes accurate messages. Retrieves and addresses all messages left on voice mail each hour. Forwards and retrieves phone lines during office hours as needed.. Addresses all messages left with the answering service in a...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Performs ICD-10, CM and CPT coding of outpatient medical records.   Description:   Analyzes, sequences and validates assigned codes based on medical record documentation using the automated encoder, book and coding compliance resources. Demonstrates complete understanding of coding rules, anatomy, physiology, and medical terminology to appropriately code patient information. Reviews all medical record documentation to determine and assign diagnoses, procedures, level codes and modifiers, to ensure appropriate coding for case mix. Selects the appropriate reimbursement grouper based on financial class for the particular account. Ensures that coding compliance, regulatory and reimbursement requirements are met through the process of assigning reimbursement classifications. Abstracts and enters diagnosis, procedures and level codes with demographic, clinical and related patient information into the Medical Record Abstracting and/or Billing/Accounts Receivable systems. Assess adequacy of...
Cape Cod Healthcare Harwich, MA, USA
Oct 22, 2021
To provide clerical/secretarial and customer service support to the Urgent Care Center.   Description:   Provide secretarial/clerical coverage in an efficient, timely and professional manner. Review payment policies and collect copay at time of service. Greet patients and obtain demographic and insurance information and register patient into system.  Answer telephone in less than four rings, direct calls to appropriate persons and take accurate messages.  Obtain legally acceptable general consents to bill third parties.  Secure copies of valid insurance cards and photo identification cards. Open and distribute mail . Fax prescriptions to pharmacy for patients as needed. Refer to Medical Records any patients, outside agencies and physicians looking to obtain copies of medical records. Assist physician in contacting CCHC on call providers or a patient’s primary care physician. Maintain patient records including the retrieval of patient charts to file correspondence, reports, test...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Serves as resource to Sterile Processing customers by ensuring that all surgical supplies, instruments and equipment are properly processed.   Description:   Decontamination Identifies and uses appropriate methods and solutions to decontaminate instruments and clinical equipment. Able to sort, disassemble, decontaminate, rinse and disinfect instruments and clinical equipment. Understands and adheres to proper PPE attire. Preparing Instruments    Consistently uses count sheets to correctly assemble instrumentation. Properly protect, wrap/containerize and or peel package and label instruments Identifies and inspects for cleanliness and functionality of instrumentation. Storage/Distribution Properly handles and stores sterile supplies, equipment and instruments. Accesses Doctor preference cards. Retrieves, disburses and tracks medical and surgical supplies and equipment to the customer in a quality and timely manner. Sterilization Process Selects appropriate sterilization...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Under the direction of the supervising provider to provide the highest standards of support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with support in accordance with MACC’s policies and procedures.   Description:   Assists in providing clinical care to office patients as delegated by supervising provider Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms, and checks two-patient identifiers  Communicates status of delegated task completion to supervising provider Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation) Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists Assists clinicians with clinical procedures...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Performs receptionist/secretarial duties within the Emergency Center and functions as the central communication source.   Description:   Maintains accurate, complete and up-to-date patient records as prescribed by established Emergency Center policies and procedures, obtaining old records, reports, results, dictation, transcription, etc., as instructed. Answers phones, relays calls and/or messages, calls ancillary departments, private physicians, other healthcare facilities, etc., as requested.  Coordinate all transport resources by established Emergency Center, CCH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management or nurses. Copies and faxes materials as requested, obtains, correlates and processes records and reports as required by established Emergency Center, CCH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management, or nurses....
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Performs receptionist/secretarial duties within the Emergency Center and functions as the central communication source.   Description:   Maintains accurate, complete and up-to-date patient records as prescribed by established Emergency Center policies and procedures, obtaining old records, reports, results, dictation, transcription, etc., as instructed. Answers phones, relays calls and/or messages, calls ancillary departments, private physicians, other healthcare facilities, etc., as requested.  Coordinate all transport resources by established Emergency Center, CCH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management or nurses. Copies and faxes materials as requested, obtains, correlates and processes records and reports as required by established Emergency Center, CCH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management, or nurses....
Cape Cod Healthcare Falmouth, MA, USA
Oct 22, 2021
Under the direction of the Paraprofessional Team Leader the Certified Home Health Aide (CHHA) performs assigned duties in the patient’s home in a safe and considerate manner as prescribed by the case manager.   Description:   Maintains open communication with case manager and/or Team Leader/Assistant Team Leader regarding health, safety and environment status of patients.  Reports all changes in a timely manner. Complies with State/Federal regulatory acts. Perform all skills with competency, as indicated on the skills checklist. Communicates with Clinical Coordinator regarding all scheduling concerns relating to patients which may include, but not limited to changes such as times, days, patient absences and discharges. Communicates with case manager, and if not available, the Team Leader/Assistant Team Leader regarding any case concerns, patient problems, planned time off or other general schedule changes. Completes and submits required documentation, i.e., patient and employee time...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
To evaluate and treat adult and pediatric patients utilizing the modalities of Occupational Therapy.   Description:   Evaluates new patients, sets objective measurable goals for functional outcome, establishes appropriate treatment programs, and provides documentation of same. Administers diagnostic testing procedures to determine the extent of patient's impairment and the prognosis for improvement.  Performs treatment procedures, fabricates adaptive equipment/splints and adapts therapy techniques to meet the needs of patients unable to comprehend verbal commands or voluntarily carry out a regime of therapeutic exercises.  Re-evaluates patients, modifies treatment plan and procedures based on patient progress. Provides objective, analytic documentation of patient care, patient/family education and communication with other caregivers. Communicates effectively with medical/ allied health personnel regarding patient progress, needs, and discharge planning. Provides instruction in...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Performs as a member of the Nursing Team various duties assisting Staff Nurses in the treatment and care of patients in accordance with established policies and procedures.   Description:   Participates in the nursing process during delivery of patient care. Assists in providing nursing care to patients and collects data for assessment of physical, psychological, and social dimensions under the direction of the Registered Nurse.  Participates in implementing a formal plan of care for the patient under the direction of the Registered Nurse.  Demonstrates proficiency in Computerized Nursing Informatics (information systems). Assists in orientation of other personnel to the unit under the direction of the Registered Nurse. Participates in at least four unit staff meetings per year, attends mandatory programs.  Adheres to safety, blood/body fluid policies and procedures. Assesses personal and learning development needs.  Regularly updates knowledge of techniques and regulations...
Cape Cod Healthcare Bourne, MA, USA
Oct 22, 2021
Responsible for the personal needs of patients and general maintenance of the unit.   Description:   Practices according to entity mandatory requirements.       Practices according to department expectations.      Practices with a Customer Service approach to all activities.            Provides care for patients according to facility/agency, JCAHO, and the law. Provides care as part of the interdisciplinary team.  Documents according to facility/agency and department policies.  Prioritizes duties according to patient and department needs.         Meets the needs of the patient/family using internal and external resources.        Uses appropriate physical resources/equipment in a safe manner. Addresses age-specific needs of infants, toddlers, school age, adults and older adults.      Provides quality care for patients.      Performs room maintenance duties.  Performs administrative and other duties as needed.  Other duties may be assigned.
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 22, 2021
Assists in the operation of the Pulmonary Function Lab according to department policies and procedures.   Description:   Perform pulmonary diagnostic studies. Provide daily support for the lab including ordering of equipment and supplies. Perform daily telephone calls to confirm appointments. Complete billing procedures and daily reconciliation. Assist in departmental planning, development of policies and procedures and monitoring of Quality Assurance/Improvement plans. Train pulmonary/respiratory therapists in pulmonary function testing. Maintain professional growth and development through approved seminars and professional affiliations appropriate to the age of the patients served. Perform other work related duties as requested/required.   Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital’s commitment to CARES: compassion, accountability, respect, excellence and service.
Cape Cod Healthcare Teaticket, Falmouth, MA, USA
Oct 22, 2021
To provide clerical/secretarial and customer service support to the Urgent Care Center.   Description:   Provide secretarial/clerical coverage in an efficient, timely and professional manner. Review payment policies and collect copay at time of service. Greet patients and obtain demographic and insurance information and register patient into system.  Answer telephone in less than four rings, direct calls to appropriate persons and take accurate messages.  Obtain legally acceptable general consents to bill third parties.  Secure copies of valid insurance cards and photo identification cards. Open and distribute mail . Fax prescriptions to pharmacy for patients as needed. Refer to Medical Records any patients, outside agencies and physicians looking to obtain copies of medical records. Assist physician in contacting CCHC on call providers or a patient’s primary care physician. Maintain patient records including the retrieval of patient charts to file correspondence, reports, test...
Cape Cod Healthcare Falmouth, MA, USA
Oct 22, 2021
Functions as secretary under the supervision of the Medical Director, Hospital Physician Services providing support to the Medical Director, PHS, Physician Representative/Recruiter and Medical Staff Coordinator.   Description:   Maintain confidentiality of Medical Staff issues as well as accurate and current records of physicians.  Attend Hospital Physician Services staff meeting and record minutes as needed and coordinate activities/meetings. Act as liaison between Hospital Physician Services and referring physicians, i.e., calling offices for patient information, inform office/physician of admission status, FAX admission notification  and discharge information to referring physicians. Call discharged patients to assure that the patient has followed-up  with his/her primary care physician and to see if the patient has any questions for the HPS attending physician. On a quarterly basis, call Community Affiliated Physicians for constructive feedback regarding services offered by the...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 20, 2021
The NP/PA will work with the Interventional Cardiovascular Medicine Service and particularly with the Interventional Team within the Cardiovascular Division of the Department of Medicine. This role will assist the attending cardiologist in all areas of patient care in the Interventional Cardiovascular Medicine Service. Rotation and call schedules will be determined by patient need and may include both nighttime on-call responsibilities and weekend coverage.   Description:   Pre-Procedure Patient Care: Responsible for obtaining and coordinating the following general items: history and physical, laboratory results, charting of clinical findings, admissions orders, nursing instructions and other required elements. In collaboration with the Laboratory Flow Managers, will coordinate admissions and transfers to the hospital, and ensure that informed consent for procedures is obtained. Performs pre-procedure assessments in the Pre-admission testing center, Recovery room, holding area or...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 20, 2021
To provide administrative support in an efficient, timely and professional manner to the MACC practice. This includes providing excellent service to internal and external customers while maintaining an efficient flow of daily patient schedule and front office operations.   Description:   Greets and promptly acknowledges patients’ presence in the waiting room Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record Checks-in/registers new and existing patients in the electronic medical record, verbally verifies all demographic information, verifies insurance authorization, collects co-pays, and prepares deposits for currier pickup Gives the appropriate paperwork to the patient to complete, photocopies patient's insurance cards, and photo ID Schedule and reschedules patient appointments and/or consult requests in person or by telephone in the electronic...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Oct 20, 2021
Register, pre-certify, and schedule all patients for services and provide clerical/secretarial support for the Department.   Description:   Answers the phone in a timely, polite, and professional manner, preferably in three rings or less. Responds to telephone inquiries for information or appointments, and takes necessary messages. Receives telephone and referrals for services; records necessary demographic information. Greets and promptly acknowledges patients’ presence in the waiting room. Checks in new patients, giving patients the appropriate paperwork to complete and ensures physician order and insurance authorization is present and valid.  Explains to patients any financial responsibility and has patient sign financial liability waiver if insurance authorization has not been confirmed. Obtains prior approvals and pre-certifications from third party payors for services; documents approval numbers in medical record.  Schedules initial appointment and ongoing appointments for...