Cape Cod Healthcare




Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod. With more than 450 physicians, 5,300 employees and 1,100 volunteers, Cape Cod Healthcare (CCHC) has two acute care hospitals, the Cape’s leading provider of homecare and hospice services (VNA), a skilled nursing and rehabilitation facility (JML Care Center), an assisted living facility (Heritage at Falmouth), the Cape’s only local laboratory service (CCHC Laboratory Services) and numerous health programs.


Awards

Recognized as one of America’s Top 15 healthcare systems, Cape Cod Healthcare is the largest private employer on Cape Cod.

Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 08, 2020
Delivers patient care through the nursing process of assessment, planning, implementation and evaluation. Administers and monitors patient responses to all medications. Directs and guides patient care, teaching and activities of ancillary personnel while maintaining standards of professional nursing within the realm of Hospital Policy. Maintains and delivers the highest quality customer service standards.   Description:   Properly utilizes the nursing process in caring for patients by maintaining relevant, accurate and current patient records as evidenced by Nursing PI activities.   Provides documentation of assessment of the patient throughout the Hospital admission including physical, psychological, social dimensions and discharge plans.   Summarizes assessment data and initiate plan of care with communication of pertinent data to allied patient care providers as evidenced by Nursing PI activities.   Understands, assumes, and demonstrates proficiency in the role of charge nurse....
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 08, 2020
To perform the highest quality testing in the Section to which assigned.   Description:   Ensures the satisfaction of all users of the department's services, both internal and external and seeks to continually improve customer service and satisfaction. Performs clinical testing in conformance with the Laboratory procedures in any of the areas assigned. Performs procedures necessary to assure compatible blood for patients (e.g. blood typing, antibody screening and identification, cross matching) and prepares and dispenses blood products for transfusion. Inoculates, cultivates, classifies and identifies microorganisms and biograms. Prepares and interprets gram stains, acid fast stains, mycology and parasitology preparations and other procedures as assigned. Prepares reagents, standards, controls, stains and culture media as necessary. Performs instrument troubleshooting as necessary and preventive maintenance as scheduled.  Accurately transcribes completed test data for reporting....
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 08, 2020
The IS Intern position will provide hands on assistance to the PC Technicians, and occasionally assist and learn from other department positions such as Systems Engineers, Network Engineers, and Security Engineers. The IS Intern will work directly alongside PC Technicians as they upgrade computers, install software, and configure workstations for users throughout the facility.   Description:   Assists in configuring, installing, maintaining, and troubleshooting PC Workstations, applications, and printers. Monitors the Help Desk ticketing queue, fielding tickets, and providing resolutions to users.   Documents resolutions in online tickets and closes tickets accordingly. Attends departmental meetings. Shadows systems, security, and network engineers to learn about those fields.    Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare’s commitment to CARES: compassion,...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 08, 2020
To greet and properly route customers to locations within the Hospital for services.   Description:   Greet and direct Hospital visitors, patients and vendors to appropriate areas and locations.  Provide wheelchair transportation to the physically challenged. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital’s commitment to CARES:  compassion, accountability, respect, excellence and service. Act as a liaison between physicians and the family members or significant others of patients undergoing outpatient procedures.  Obtain a daily schedule of patients undergoing surgical or diagnostic procedures. Interface with patients and visitors and provide emotional support as needed.   Direct the customer to the appropriate department/supervisor for resolution of issues or complaints. Respond to all inquiries from medical staff, hospital personnel and visitors on patient location within the...
RN
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 08, 2020
Delivers patient care through the nursing process of assessment, planning, implementation and evaluation. Administers and monitors patient responses to all medications. Directs and guides patient care, teaching and activities of ancillary personnel while maintaining standards of professional nursing within the realm of Hospital Policy. Maintains and delivers the highest quality customer service standards.   Description:   Properly utilizes the nursing process in caring for patients by maintaining relevant, accurate and current patient records as evidenced by Nursing PI activities. Provides documentation of assessment of the patient throughout the Hospital admission including physical, psychological, social dimensions and discharge plans.  Summarizes assessment data and initiate plan of care with communication of pertinent data to allied patient care providers as evidenced by Nursing PI activities. Understands, assumes, and demonstrates proficiency in the role of charge nurse....
Cape Cod Healthcare Falmouth, MA, USA
Jul 08, 2020
Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:   Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients Manages clinicians’ daily schedule and patient flow to expedite care and maximize clinical time Greets and escorts patients to exam rooms Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation) Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation Assists clinicians with clinical procedures and/or...
Cape Cod Healthcare Falmouth, MA, USA
Jul 08, 2020
Schedules multiple locations, and services.   Description:   Must be courteous to customers, clients and other employees of the organization. Collects co-pays when necessary. Identifies and verifies existing insurance. Counsels patients, financially. Interacts with case managers for admission/service appropriateness. Bed placement. Obtains required signatures and authorizations. Obtains/issues Advance Beneficiary Notices. Interacts with Department Managers/Supervisors, Physicians, Nursing and Nursing Management. Obtains patient consents for service and billing authorization. Presents patient with information on Advance Directives (Healthcare Proxy) Produces and distributes necessary paperwork. Obtains all required approvals and reference numbers according to policy (insurance specific). Notifies and obtains signatures for patients’ rights. Ensures accuracy of demographic patient information obtained. Consistently provides service excellence to all patients, family...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 08, 2020
Under the direction of the clinician, department supervisor or designee, provide the highest standards of clinical support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with clinical support in accordance with MACC’s policies and procedures.   Description:     Under the direct supervision of the clinician, department supervisor or designee, assists in providing clinical care to office patients Manages clinicians’ daily schedule and patient flow to expedite care and maximize clinical time  Greets and escorts patients to exam rooms  Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation). Inputs pertinent clinical information into the electronic health record timely and with accuracy and performs a complete medication reconciliation Assists clinicians with clinical procedures...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 03, 2020
Operates telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage. Coordinates schedules with backup personnel.   Description:   Operate telephone switchboard, including notifying the answering service when in-house coverage is initiated and when the answering service is to resume coverage. Coordinate schedules with backup personnel. Answer switchboard and direct calls and messages to appropriate staff with understanding of staff  working in various areas and those who may be “on-call” for various situations to assure the  optimal functioning of the Agency including weekends and holidays. Locate staff in the field as necessary for weekend/holiday personnel that are working. Search in computer and find necessary schedules related  to visits by staff to specific patients. Processes and distributes agency mail as well as all courier mail.. Notify appropriate personnel upon delivery from Fed...
Cape Cod Healthcare North Falmouth, Falmouth, MA, USA
Jul 03, 2020
Responsible for the personal needs of patients and general maintenance of the unit.   Description:   Practices according to entity mandatory requirements.       Practices according to department expectations.      Practices with a Customer Service approach to all activities.            Provides care for patients according to facility/agency, JCAHO, and the law.          Provides care as part of the interdisciplinary team.  Documents according to facility/agency and department policies.  Prioritizes duties according to patient and department needs.         Meets the needs of the patient/family using internal and external resources.        Uses appropriate physical resources/equipment in a safe manner. Addresses age-specific needs of infants, toddlers, school age, adolescents, adults, older adults. Provides quality care for patients.      Performs room maintenance duties, including maintenance, turnover and room preparation. Performs administrative and other duties as...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 03, 2020
The Labor Relations Representative provides support and assistance to the Labor Relations team and HR Business Partners regarding collective bargaining agreements and labor relations issues.   Description:   Provides paraprofessional support to Senior Legal Counsel and the Labor Relations team; Triages early stage labor relations issues (e.g., contractual inquiries and union information requests) and supports basic investigations; Assists with case preparation and file organization for union arbitrations and other legal matters before administrative and judicial bodies including the National Labor Relations Board, Equal Employment Opportunity Commission, Massachusetts Commission Against Discrimination, Occupational Safety & Health Administration, and Department of Industrial Accidents; Assists with insurance claim reporting on employment matters including the organization and maintenance of case files; Assists with the collective bargaining process with review of contracts,...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 03, 2020
Performs as a member of the Nursing Team various duties assisting Staff Nurses in the treatment and care of patients in accordance with established policies and procedures.   Description:   Participates in the nursing process during delivery of patient care.     Assists in providing nursing care to patients and collects data for assessment of physical, psychological, and social dimensions under the direction of the Registered Nurse.    Participates in implementing a formal plan of care for the patient under the direction of the Registered Nurse.   Demonstrates proficiency in Computerized Nursing Informatics (information systems).   Assists in orientation of other personnel to the unit under the direction of the Registered Nurse.   Participates in at least four unit staff meetings per year, attends mandatory programs.   Adheres to safety, blood/body fluid policies and procedures.   Assesses personal and learning development needs.  Regularly updates knowledge of techniques and...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 03, 2020
Performs as a member of the Nursing Team various duties assisting Staff Nurses in the treatment and care of patients in accordance with established policies and procedures.   Description:   Participates in the nursing process during delivery of patient care.    Assists in providing nursing care to patients and collects data for assessment of physical, psychological, and social dimensions under the  Participates in implementing a formal plan of care for the patient under the direction of the Registered Nurse.   Demonstrates proficiency in Computerized Nursing Informatics (information systems).   Assists in orientation of other personnel to the unit under the direction of the Registered Nurse.   Participates in at least four unit staff meetings per year, attends mandatory programs.   Adheres to safety, blood/body fluid policies and procedures.   Assesses personal and learning development needs.  Regularly updates knowledge of techniques and regulations appropriate to the age of the...
Cape Cod Healthcare Harwich, MA, USA
Jul 03, 2020
Provides high level of customer and patient service. Collects and processes lab specimens via phlebotomy, and EKGs. Admits patient demographic information and lab orders into the LIS.   Description:   Responsible to provide good customer service as the front line support staff for the laboratory.  Communicate professionally and confidentially with patients, clients and staff members. Successfully collects blood samples from both ambulatory and bed ridden patients utilizing venipuncture sticks, finger sticks and heel sticks.  Obtains throat culture swabs and verbally instructs patients on collecting samples at home, i.e. stools and 24 hour urines. Processes laboratory specimens according to the test methodology guidelines for the appropriate testing site; centrifuging samples, pouring off serum or plasma, keeping sample at optimum temperature for accurate results to be achieved.  Properly register patient demographic information into the Meditech System, or in the future any...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 03, 2020
Performs receptionist/secretarial duties on Patient Care units and functions as the central communication source in the Nursing Station   Description:   Accurately transcribes physicians' orders; completes necessary forms, requisitions and communications necessary to implement orders. (20%) (E)             Sustains proficiency in Computerized Nursing Informatics (information systems). (20%)  (E) Maintains accurate and complete patient records on assigned nursing units. Initiates and assembles charts Initiates and maintains Kardex Initiates demographics            Maintains adequate quantity of forms, materials and supplies on assigned unit. Maintains reference materials such as policy and procedure manuals as requested. (5%)  (E).            Responds in a professional and courteous manner in all telephone and verbal communications skills with internal and external customers.            Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and...
Cape Cod Healthcare Hyannis, Barnstable, MA 02601, USA
Jul 03, 2020
Performs as a member of the Nursing Team various duties assisting Staff Nurses in the treatment and care of patients in accordance with established policies and procedures.   Description:   Participates in the nursing process during delivery of patient care. Assists in providing nursing care to patients and collects data for assessment of physical, psychological, and social dimensions under the direction of the Registered Nurse.  Participates in implementing a formal plan of care for the patient under the direction of the Registered Nurse.  Demonstrates proficiency in Computerized Nursing Informatics (information systems). Assists in orientation of other personnel to the unit under the direction of the Registered Nurse. Participates in at least four unit staff meetings per year, attends mandatory programs.  Adheres to safety, blood/body fluid policies and procedures. Assesses personal and learning development needs.  Regularly updates knowledge of techniques and regulations...
Cape Cod Healthcare East Sandwich, Sandwich, MA, USA
Jul 01, 2020
Under the direction of the Nurse Supervisor, the certified hospice aide will perform assigned duties in the McCarthy Care Center in a safe and considerate manner as prescribed by the patient plan of care.   Description:   Maintains open communication with LPN/Nurse Supervisor regarding the health, safety and environment status of patients.  Reports all changes in a timely manner.   Provide physical, emotional, psychosocial, and spiritual care as part of the interdisciplinary team in the last phases of incurable disease so they may live as fully and comfortable as possible.                                                                               Provide support with diversional activities to enhance quality of life for the patient. Respect the choices of the patient and the family concerning the patient’s end of life care and plan of care.                                                                                                    Provide a dignified comfortable end of...
Cape Cod Healthcare East Sandwich, Sandwich, MA, USA
Jul 01, 2020
The House Support Assistant prepares food for patients residing in the McCarthy Care Center and maintains the cleanliness of the facility.   Description:   Assist in meal planning, purchase of foods, storing food and food preparation ensuring compliance with all food handling and kitchen management regulations. Checks temperature of all refrigerators and freezers containing food and logs daily. Maintain the patient’s living environment in a clean and safe manner, according to agency protocols for cleaning all routine and isolation patient areas. Accountable for the interior upkeep, cleanliness and appearance of all areas including kitchens, common areas, patient rooms, hallways, and chapel. Duties include, but are not limited to: sweeping, mopping, polishing and vacuuming floors and carpets; dusting and polishing woodwork, furniture and equipment; washing windows, wiping walls and cleaning restrooms; cleaning blinds; emptying and cleaning trash and recycle receptacles. Maintain...
Cape Cod Healthcare East Sandwich, Sandwich, MA, USA
Jul 01, 2020
Under the direction of the Nurse Supervisor, the certified hospice aide will perform assigned duties in the McCarthy Care Center in a safe and considerate manner as prescribed by the patient plan of care.   Description:   Maintains open communication with LPN/Nurse Supervisor regarding the health, safety and environment status of patients.  Reports all changes in a timely manner.   Provide physical, emotional, psychosocial, and spiritual care as part of the interdisciplinary team in the last phases of incurable disease so they may live as fully and comfortable as possible.                                                                               Provide support with diversional activities to enhance quality of life for the patient. Respect the choices of the patient and the family concerning the patient’s end of life care and plan of care.                                                                                                    Provide a dignified comfortable end of...
Cape Cod Healthcare East Sandwich, Sandwich, MA, USA
Jul 01, 2020
Under the direction of the Nurse Supervisor, the certified hospice aide will perform assigned duties in the McCarthy Care Center in a safe and considerate manner as prescribed by the patient plan of care.   Description:   Maintains open communication with LPN/Nurse Supervisor regarding the health, safety and environment status of patients.  Reports all changes in a timely manner.   Provide physical, emotional, psychosocial, and spiritual care as part of the interdisciplinary team in the last phases of incurable disease so they may live as fully and comfortable as possible.                                                                               Provide support with diversional activities to enhance quality of life for the patient. Respect the choices of the patient and the family concerning the patient’s end of life care and plan of care.                                                                                                    Provide a dignified comfortable end of...