Committed to being the trusted source for quality care – and careers.

At MaineHealth, exceptional people using the latest in advanced innovations help ensure that our northern New England communities are the healthiest they can be. From a full array of telehealth programs to the most sophisticated electronic medical records system, our clinical technology is second to none. But it’s our people who bring these medical advancements to life as they change the lives of the people in the communities we’re proud to serve.

As a non-profit family of high-quality healthcare providers, we’re working together to create strong, vibrant and healthy partnerships. We are an integrated healthcare delivery system made up of the state’s only academic medical center (and largest hospital), a large bio-medical research center, community hospitals, home care agencies, physician practices, an outpatient lab, and diagnostic and surgery centers. In addition to our clinical opportunities, MaineHealth also offers a variety of fulfilling careers in finance, human resources, information services, marketing, support services, and more!

The MaineHealth family of hospitals and healthcare organizations offers outstanding opportunities to work and live in one of the most spectacular areas of our nation. Our ongoing growth and focus on compassionate care mean a choice of challenging and rewarding career opportunities throughout our system – from mid-sized cities and small towns in the mountains to beautiful coastal communities.

The MaineHealth integrated health system includes:

  • Franklin Community Health Network
  • LincolnHealth
  • MaineHealth Care at Home
  • Maine Behavioral Healthcare
  • Maine Medical Center
  • Maine Medical Partners
  • MaineHealth Corporate
  • Memorial Hospital
  • NorDx
  • Pen Bay Medical Center
  • Southern MaineHealth Care
  • Waldo County General Hospital
  • Western Maine Health
MaineHealth 75 Mechanic St, Rockland, ME 04841, USA
Feb 19, 2020
Per Diem
Assists with the production and distribution of food & non-food items to the residents. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school diploma or G.E.D. preferred. License/Certifications: N/A Experience: Previous food service experience desirable. To understand all job related duties of tray aide/porter positions Demonstrates working knowledge of dishwasher, food service carts, food processor and kitchen utensils. Proper uniform/dress requirements, photo I.D. badge.
MaineHealth Portland, ME, USA
Feb 19, 2020
Full time
Rehab Aides provide support services to licensed therapy staff in the department of Rehabilitation Medicine. These duties may include inventory management, cleaning of equipment and treatment areas, ordering/stocking equipment, and transportation of patients. Rehabilitation Aides have primary areas of assigned responsibility but are also expected to help other areas as needed, including patient billing, writing up orders, and other secretarial duties. Under the supervision of licensed Physical Therapists and Physical Therapist Assistants they may provide patient treatment and inventory management. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: Ability to read, write, and perform basic at a level generally acquired through completion of High School education. License/Certifications: N/A Experience: N/A Analytical ability necessary to keep records maintain inventory levels and perform data entry. Ability to use computers and data entry, telephones, voice mail and alphamate. Interpersonal and communication skills necessary to maintain a cooperative working relationship with staff, patients, and other health care professionals. Ability to work independently. Requires manual dexterity and eye-to-hand coordination necessary for the safe use of equipment, included in physical requirements sheet. Ability to maintain confidentiality of patients. Ability to manage time efficiently, including flexibility and prioritization of work tasks in fast paced setting.
MaineHealth Damariscotta, ME, USA
Feb 19, 2020
Per Diem
Under the general direction of a security manager, supervisor, or management designee, the security officer will monitor the healthcare environment to help prevent security incidents from occurring and deescalate incidents as they emerge. He or she will help generate a feeling of personal safety and good will among staff, patients, and visitors. The security officer may provide protective services and, with sufficient training, patient restraints as deemed necessary by medical staff. The security officer will also assist with the development and coordination of related departmental policies, procedures, and programs, in accordance with federal, state, OSHA, and NIOSH regulations. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school or GED diploma preferred. License/Certifications: Must hold a valid Driver's License Experience: Experience in hospital safety and security preferred. Must attend annual in-house Crisis Intervention and other security related training as provided by LincolnHealth or an affiliated MaineHealth partner. Must complete Management of Aggressive Behavior (MOAB) training within six months of hire. Affiliation with International Association of Hospital Security and Safety (Recommended) Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. Ability to add and subtract two digit numbers. Ability to perform operations using units of American money and weight measurements, volume and distance. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
MaineHealth Damariscotta, ME, USA
Feb 19, 2020
Full time
Under the general direction of a security manager, supervisor, or management designee, the security officer will monitor the healthcare environment to help prevent security incidents from occurring and deescalate incidents as they emerge. He or she will help generate a feeling of personal safety and good will among staff, patients, and visitors. The security officer may provide protective services and, with sufficient training, patient restraints as deemed necessary by medical staff. The security officer will also assist with the development and coordination of related departmental policies, procedures, and programs, in accordance with federal, state, OSHA, and NIOSH regulations. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school or GED diploma preferred. License/Certifications: Must hold a valid Driver's License Experience: Experience in hospital safety and security preferred. Must attend annual in-house Crisis Intervention and other security related training as provided by LincolnHealth or an affiliated MaineHealth partner. Must complete Management of Aggressive Behavior (MOAB) training within six months of hire. Affiliation with International Association of Hospital Security and Safety (Recommended) Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. Ability to add and subtract two digit numbers. Ability to perform operations using units of American money and weight measurements, volume and distance. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
MaineHealth South Portland, ME, USA
Feb 19, 2020
Full time
The Staff Accountant assists the Senior Staff Accountants with the general accounting functions relating to Maine Behavioral Healthcare through the application of generally accepted accounting principles. The Staff Accountant maintains assigned general ledger accounts, reconciles assigned subsidiary ledgers, and prepares applicable journal entries Required Minimum Knowledge, Skills, and Abilities (KSAs) Bachelor’s degree in accounting or in a related field 3+ years of work experience in an accounting capacity
MaineHealth Westbrook, ME 04092, USA
Feb 19, 2020
Per Diem
Are you looking for a job where YOU can make a DIFFERENCE in people’s lives?  Where YOUR voice and ideas MATTER?  Are you interested in a career in healthcare or gaining invaluable experience while going to school?  If so, please consider joining the MaineHealth team at Spring Harbor Hospital!     Psychiatric Technicians are integral and highly valued members of our multidisciplinary team who work with medical staff, nurses, social workers, occupational therapists and other team members providing exceptional care to adults, adolescent and children with behavioral health conditions.  Spring Harbor Hospital offers an extensive orientation to the role of Psychiatric Tech including classroom instruction, online courses and unit-based observation.    As a Psychiatric Technician, you will: Contribute to the achievement of quality care and positive patient outcomes. Maintain a safe and therapeutic milieu. Provide emotional support. Encourage patient participation in programming. Facilitate activities and provide supervision. Reinforce desired behaviors. Offer redirection and early intervention to maintain a safe environment for all.    Please note – This per diem position does require attending a one-week training during regular business hours.     Required Minimum Knowledge, Skills, and Abilities (KSAs): Education: High School diploma and equivalent experience preferred. Bachelor’s degree in Psychology or Social Services preferred. License/Certifications: N/A Experience: N/A Demonstrates a proficiency in all aspects at the entry level position. Must be able to annually demonstrate competency in seclusion and restraint training.
MaineHealth Westbrook, ME 04092, USA
Feb 19, 2020
Per Diem
Are you looking for a job where YOU can make a DIFFERENCE in people’s lives?  Where YOUR voice and ideas MATTER?  Are you interested in a career in healthcare or gaining invaluable experience while going to school?  If so, please consider joining the MaineHealth team at Spring Harbor Hospital!     Psychiatric Technicians are integral and highly valued members of our multidisciplinary team who work with medical staff, nurses, social workers, occupational therapists and other team members providing exceptional care to adults, adolescent and children with behavioral health conditions.  Spring Harbor Hospital offers an extensive orientation to the role of Psychiatric Tech including classroom instruction, online courses and unit-based observation.    As a Psychiatric Technician, you will: Contribute to the achievement of quality care and positive patient outcomes. Maintain a safe and therapeutic milieu. Provide emotional support. Encourage patient participation in programming. Facilitate activities and provide supervision. Reinforce desired behaviors. Offer redirection and early intervention to maintain a safe environment for all.    Please note – This per diem position does require attending a one-week training during regular business hours.     Required Minimum Knowledge, Skills, and Abilities (KSAs): Education: High School diploma and equivalent experience preferred. Bachelor’s degree in Psychology or Social Services preferred. License/Certifications: N/A Experience: N/A Demonstrates a proficiency in all aspects at the entry level position. Must be able to annually demonstrate competency in seclusion and restraint training.
MaineHealth Portland, ME, USA
Feb 19, 2020
This is clinical work, performing diagnostic radiographic procedures for use in the evaluation of patients. Work also includes instruction of students and assisting with clerical functions. Work is performed independently under general supervision and is reviewed by the Chief Technologist (with physician feedback) through adherence to established procedures and protocols, and by observation and discussion of results achieved. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: Knowledge of radiographic equipment, procedures and techniques, radiation safety and protection as well as anatomy and physiology at a level generally acquired through completion of a two year program in an A.M.A. approved school of Radiologic Technology, plus 1-3 months of experience. License/Certifications: Registration by the American Registry of Radiologic Technologist and licensure by the State of Maine. Experience: See "Education" Knowledge of department policies and procedures as well as familiarity with department equipment and material at a level generally acquired during one to three months on-the-job orientation and training. Analytical ability to determine appropriate method for providing requested images based on specific individual patient and pathology to ensure diagnostic images.  Must evaluate images  to determine diagnostic quality. Interpersonal skills necessary to elicit cooperation from patients and gain their cooperation while under going various radiographic procedures.
MaineHealth Cape Elizabeth, ME, USA
Feb 19, 2020
Full time
Under the direction of physicians, this position is responsible for assisting with total patient care by performing clinical duties, responding to patient telephone inquiries, and coordinating care both at the office and at outside facilities.  An Ambulatory Care RN II is the competent nurse who has at least one year of professional nursing experience in acute or ambulatory care. Required Minimum Knowledge, Skills, and Abilities (KSAs) Completion of nursing training from an accredited school of nursing. Active State of Maine Nursing License or eligible for licensure. Minimum one-year nursing experience required. BSN preferred. Current BLS required. Knowledge of nursing processes; health care systems, structure and functions; and community resources. Knowledge of chart/medical record documentation requirements and federal/state laws related to release of health care information. Excellent communication and interpersonal skills necessary for interacting with patients, physicians, supervisors and other staff. Skill in time management, problem solving, multitasking, prioritizing and medical care coordination. Ability to read and interpret physicians’ orders and notes from other providers. Ability to calculate and administer drug dosages and injections and measure results. Ability to organize and accomplish multiple tasks and to have the flexibility to meet changing demands on a daily basis. Ability to maintain a professional manner even under stressful situations. Ability to maintain confidentiality. Proficient computer skills. Adhere to all RN I requirements In accordance with the Ambulatory Care Nursing Advancement Program, a RN II who meets or exceeds all of the criteria and requirements at the 12-month performance evaluation date may apply for RN III designation.
MaineHealth Scarborough, ME, USA
Feb 19, 2020
Full time
Represents organization in all patient settings serving as a liaison. Performs key pre-analytical functions such as specimen processing, and order entry.   THIS ROLE DOES NOT REQUIRE PHLEBOTOMY.   Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High School Diploma/GED. License/Certifications: PBT/MLA preferred. Acceptable certification agencies: ASCP, AMT, NHA. Experience: Must have technical training as a Phlebotomist (through NorDx Phlebotomy School or equivalent program).
MaineHealth Scarborough, ME, USA
Feb 19, 2020
Full time
Represents organization in all patient settings serving as a liaison. Performs key pre-analytical functions such as specimen processing, and order entry.   PHLEBOTOMY IS NOT REQUIRED FOR THIS ROLE.   Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High School Diploma/GED. License/Certifications: PBT/MLA preferred. Acceptable certification agencies: ASCP, AMT, NHA. Experience: Must have technical training as a Phlebotomist (through NorDx Phlebotomy School or equivalent program).
MaineHealth Scarborough, ME, USA
Feb 19, 2020
Part time
Represents organization in all patient settings serving as a liaison. Performs key pre-analytical functions such as, but not limited to, specimen collection, specimen processing, and order entry. Also performs waived testing, quality control, and specialty collection.   This position will require weekend coverage and entails recieveing and plating specimens and reading gram stains. Bachelors degree preferred!   Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High School Diploma/GED. License/Certifications: PBT/MLA preferred. Acceptable certification agencies: ASCP, AMT, NHA. Experience: Minimum of 6 months required in Phlebotomy and Specimen Management. 1 year of related experience preferred.
MaineHealth Portland, ME, USA
Feb 19, 2020
Full time
Position is responsible for providing administrative and office support for the providers in a multi-physician, specialty care practice.   Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school graduate or GED preferred. License/Certifications: N/A Experience: Previous medical office experience. Knowledge and skills in using office equipment. Knowledge of customer service concepts and techniques. Excellent organizational skills with the ability to accomplish multiple tasks. Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone. Strong computer skills. Ability to read, understand and follow oral and written instructions. Ability to maintain confidentiality. Ability to work independently and as a team member with minimal direct supervision. Ability to maintain a professional manner even under stressful situations.
MaineHealth Portland, ME, USA
Feb 19, 2020
Full time
The Medical Secretary is responsible for providing administrative and office support for the providers in a multi-physician, specialty care practice. This position supports two renowned Neurosurgeons. Main Job Duties: Coordinates care with referrals to other providers and/or schedules outside services on behalf of the patient. Schedules, reschedules, confirms and cancels patient appointments, surgery, and any outside appointments. Schedules follow-up appointments, when indicated. Completes all Prior Authorizations for surgeries or other procedures that require pre-certifications. Greets all patients in polite, prompt and helpful manner. Registers and/or checks patient in to the computer system. Maintains and updates daily physician schedule for both office and hospital obligations. Performs miscellaneous copying, filing and faxing as needed. Retrieves, opens and sorts incoming mail. Maintains good working knowledge and understanding of insurance plans. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High School graduate or GED preferred. License/Certifications: N/A Experience: Previous medical office experience. Knowledge and skills in using office equipment. Knowledge of customer service concepts and techniques. Excellent organizational skills with the ability to accomplish multiple tasks. Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone. Strong computer skills. Ability to read, understand and follow oral and written instructions. Ability to maintain confidentiality. Ability to work independently and as a team member with minimal direct supervision. Ability to maintain a professional manner even under stressful situations.
MaineHealth Westbrook, ME 04092, USA
Feb 19, 2020
Per Diem
The Occupational Therapist organizes and conducts prescribed OT program through the application of purposeful, goal-directed activities in the evaluating and treatment of persons whose function is impaired by developmental and/or psychiatric illness or disability. These programs will be geared toward the achievement of optimum/maximal patient functioning, prevention of disability, and maintenance of heal and wellness. When working in the educational setting, the Occupational Therapist will work with members of the team to design and provide services that support the achievement of academic, behavioral, and daily living goals of students in accordance with the IEP and Behavior Plans and that will ultimately allow the student to progress towards fulfilling the Learning Standards. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: Masters degree in Occupational Therapy unless grandfathered. License/Certifications: State of Maine licensure. OTR/L. Certified by the National Board for Certification in Occupational Therapy Experience: 2+ years of psychiatric experience preferred, one of which is with the age population assigned. Neurodevelopment Therapists are required to have Psychiatric, Development Disorders/Pediatric, and Physical Disability experience.
MaineHealth Sanford, ME, USA
Feb 19, 2020
Per Diem
This position is the initial contact for patients with Southern Maine Medical Center, and as such must demonstrate exceptional customer service skills in all interactions.  This position has the responsibility for complete and accurate patient registration, insurance verification, medical necessity validation, identifying and collecting amounts due from the patient, entering orders, and providing for an efficient flow of clinical, administrative and clerical tasks.  Obtains patient’s signatures on consent and assignment forms and applicable insurance denial notices.  Assists with and arranges accommodations for patients with special needs.  All tasks are required to be done per established protocols and accuracy standards while demonstrating the Champions of Care expectations of Welcome, Listen and Serve. To be successful in this role, the employee must be competent, flexible, and adaptive to changes in healthcare delivery and technology. Required Minimum Knowledge, Skills, and Abilities (KSAs) High School graduate preferred.  Previous clerical health care experience preferred. Previous customer service experience required.  Must complete a formal medical terminology course and customer service training within 1 year after hire.  Knowledge of insurance plans and their requirements (ie: worker's compensation, managed care, Medicare/Medicaid) desired. Knowledge of medical office procedures and insurance requirements helpful.  Must demonstrate progress in understanding insurance requirements. Familiarity with medical terminology used in an individual physician practice setting is desirable.  Good interpersonal skills required, with an ability to interact with patients and others, both in person and over the telephone, in a courteous, tactful, and effective manner.  Customer service training a plus. Strong command of the English language, must speak and write it clearly.  Ability to speak French helpful.  Ability to use personal computer for on-line data entry required.  Typing, faxing, copier and computer skills required.
MaineHealth Portland, ME, USA
Feb 19, 2020
Full time
The Patient Service Representative will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies. Required Minimum Knowledge, Skills, and Abilities (KSA Education: High School graduate or equivalent preferred. License/Certifications: N/A Experience: Previous office experience with medical office experience helpful. Knowledge and skills in using office equipment. Knowledge of customer service concepts and techniques. Excellent organizational skills with the ability to accomplish multiple tasks. Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone. Strong computer skills. Ability to read, understand and follow oral and written instructions. Ability to maintain confidentiality. Ability to work independently and as a team member with minimal direct supervision. Ability to maintain a professional manner even under stressful situations.
MaineHealth Scarborough, ME, USA
Feb 19, 2020
Full time
Maine Medical Center is seeking a full time Adult Congenital Heart Disease (ACHD) physician to join their group. The Cardiovascular Service Line at Maine Medical Center allows for integrated care across disciplines of pediatric cardiology, adult cardiology, interventional cardiology, electrophysiology, cardiothoracic surgery and vascular surgery. Congenital Heart has been the premier Congenital Cardiology Practice in the state of Maine for over 50 years and recently partnered with Maine Medical Partners and MaineHealth to continue providing state-of-the-art care for children and adults with congenital heart disease. Commensurate with this partnership is the opportunity to formalize an ACHD program to serve the burgeoning population in Maine. The Adult Cardiac Surgery program is well established with an annual volume of over 1,100 cases. The Congenital Surgery program is the only comprehensive Congenital Heart program in Northern New England and has provided surgical care in the state for the past 25 years. Comprehensive congenital interventional services have been provided for over 20 years including state of the art devices and approaches. Adult interventional services include a robust percutaneous valve program with over 150 transcatheter aortic valve replacements in 2018.   The ideal candidate would be BE/BC in Pediatric Cardiology or Adult Cardiology and BE/BC in ACHD with appropriate academic appointments.  Responsibilities would include overseeing an ACHD service that provides both inpatient consultative services and outpatient care through multidisciplinary clinics with the expectation of having the program accredited.  Research opportunities are available with established research institutes like the Maine Medical Cardiovascular Research Institute (MMCRI) and academic appointments at Tufts University.  Maine Medical Partners is a division of Maine Medical Center and is Maine's largest multi-specialty medical group serving the healthcare needs of patients locally and throughout northern New England.  This high quality team of nearly 600 physicians and 300 advanced practice professionals provides a wide range of hospital based, primary, specialty, and sub-specialty adult and pediatric care delivered throughout a network of 30 locations across the State and acts as a regional referral network.  Maine Medical Center (MMC) has 637 licensed beds and is the state’s leading tertiary care hospital and Level One Trauma Center, with a full complement of Residencies and Fellowships and an integral part of Tufts University Medical School.    Situated on the Maine coast, Portland offers the best of urban sophistication combined with seaside charm.  The Old Port area receives tourists from around the world with nationally recognized restaurants, breweries, and hotels. In fact, Portland was recently named “2018 Restaurant City of the Year” by Bon Appétit Magazine. The area has an active outdoor community providing four-season recreational opportunities such as skiing, hiking, sailing, and miles of beautiful beaches.  Just two hours north of Boston, this is an exceptionally diverse and vibrant community.    For more information, please contact Gina Mallozzi, Physician Recruiter, at (207) 661-2092 or gmallozzi@mainehealth.org.
MaineHealth Portland, ME, USA
Feb 19, 2020
Full time
Therapists are professionals who provide services to patients who have impairments, functional limitations, disabilities or changes in mental or physical functioning and health status due to injury, disease or other causes. The therapist integrates evaluation, diagnosis, rehab prognosis and interventions to attain optimal functional outcomes and address orders per divisional standards. Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: Knowledge of therapy techniques at a level acquired through completion of entry level academic program approved by a national organization. License/Certifications: Requires current license in the state of Maine. Experience: N/A Requires creative thinking, effective planning, ability to recognize change, report, and record pertinent information. Requires the ability to work in a fast paced environment and adapt to changes in schedule and patient needs. Requires familiarity with division policies, procedures, equipment, materials and work routines at a level generally acquired during one to three months on-the-job orientation. Requires interpersonal and communication skills to work effectively with patients and an interdisciplinary health care team. Introductory orientation period of one year at MMC for all new hires. Benefits: As part of MaineHealth, Maine’s largest employer, we offer a comprehensive benefits program, including: company paid health and dental insurance; vision insurance;  401(k); tuition assistance; Paid Time Off Program, Paid Parental Leave, and  discounted home and auto insurance. You’ll also enjoy the employee discounts you’ll receive with our ‘Perks Card’ and neat benefits like discounts on pet insurance, cell phones and more!    MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status
MaineHealth Farmington, ME, USA
Feb 19, 2020
Full time
Farmington, ME Monday – Friday; rotating call Franklin Memorial Hospital, a MaineHealth member, is looking to hire a PA or NP with first assist to join a dynamic and experienced Orthopedic practice in Farmington, Maine. The successful candidate will provide medical care and practice medicine with physician supervision, including conducting examinations and writing prescriptions through office-based evaluation and treatment of outpatients. These duties are performed in accordance with established standards and practices as defined by Franklin Memorial Hospital, State of Maine and the appropriate licensing agency.  Orthopedic experience desired, previous surgical experience preferred. Minimum Knowledge, Skills, and Abilities Required: ·       Bachelor's degree and successful completion of accredited physician assistant/ Nurse practitioner First Assist program. ·       Current Physician Assistant/Nurse Practitioner license issued by the State of Maine or eligible of licensure. ·       Current BLS required ·       Knowledge of medical model and roles of physicians and physician assistants/Nurse Practitioners. Familiar with anatomy, pharmacology, pathophysiology, clinical medicine and physical diagnosis. ·       Knowledge of indications for and proper techniques for office procedures ·       Knowledge of patient assessment techniques including taking medical histories, performing physicals, evaluating health status including state of wellness, and compliance with care recommendations. ·       Knowledge of diagnosing and treating medical problems and developing care plans. ·       Skill in accurately evaluating patient problems in person or via phone and providing appropriate advice, intervention, or referral ·       Ability to make responsible decisions within scope of PA/NP practice. ·       Ability to collaborate effectively with physicians on cases. ·       Excellent communication and interpersonal skills. ·       Strong computer skills. ·       Ability to maintain confidentiality.