At Perham Health, we have created a mission to direct our organization, a vision for the future of our community, and values to guide our employees. We strive to live by each of these day by day. Our Mission
Dedicated to health and wellness throughout life.
Our vision is for individuals and communities achieving optimal health.
We foster this vision by:
· Being a champion for health and wellness
· Implementing best practices in care, education, and technology
· Committing to person-centered care in partnership with patients, residents, and families
· Establishing a financially sustainable model that offers access to a wide range of health care options
We are Perham Health:
We practice safety. We promote quality in ourselves and those we provide care to. We create a positive and lasting impression. We strive to be healthy role models and live a balanced life. We seek out and implement best practices. We encourage innovation. We recognize the potential in others. We smile.
We are patient. We are understanding. We are present. We are committed to Patient and Family Centered Care. We create home for our residents. We actively manage our attitudes and demeanor to be a positive force. We inform. We advocate for others. We nurture. We are kind.
We do what is right. We diligently protect confidentiality. We are trustworthy. We are accountable. We take pride in being part of the Perham Health employee team. We are professionals. We work hard. We own our actions.
We recognize the uniqueness of each person. We embrace diversity; as differences make us stronger. We communicate with honesty and timeliness. We work with the team, for the team, and realize we could not do this work without the team. We are ethical. We use good manners.
Four separate awards were recently presented to Perham Health recognizing a commitment to patient satisfaction and excellence in health care.
“Ensuring patients and families receive the best quality of care is a well-coordinated effort throughout the entire hospital,” explains Mary Mayer, Director of Quality Management at Perham Health. “From housekeeping to leadership, everyone is a critical part of our team. The way we communicate and our culture of safety help to prevent errors and improve our patients’ outcome of care.”
Perham Health’s Partners in Care Council, which includes patients, community members, and families, also plays an important role in helping the hospital maintain the highest level of care. Patients and families are members of the hospital’s internal quality and patient safety committees, as well as other committees throughout the hospital where they provide feedback and recommendations to improve care.
“We are very proud to receive these awards,” Mayer remarks. “Everyone throughout our organization is committed to quality care and patient safety. They demonstrate that commitment each day.”
Partnership for Excellence Award
Awarded by the Minnesota Hospital Association
This is awarded to hospitals reaching the superior level of performance in the Medicare Hospital Engagement Network (HEN) 2.0 for quality.
“Our low infection rates, readmission rates, as well as many other quality and patient safety initiatives have shown how a team effort can lead to success and our patients’ satisfaction,” says Mayer. “Staff members’ willingness to share patient safety concerns with leadership has been instrumental in reducing errors.”
Patient Safety Excellence Award
Awarded by the Minnesota Hospital Association
Hospitals that achieve outstanding performance in MHA’s Partnership for Patients Campaign by achieving six or more patient safety criteria and three or more patient engagement criteria are awarded the Patient Safety Excellence Award.
The Minnesota Hospital Association HEN 2.0 is working to reduce hospital-acquired conditions by 40 percent and readmissions by 20 percent. MHA created this award to acknowledge the hard work and resources being devoted by hospitals to improve patient safety.
Top Performing Rural Health Hospital
Awarded by the National Organization of State Offices of Rural Health
Top performing rural hospitals are awarded this distinction based on four criteria: excellence in quality, excellence in outcomes, excellence in patient satisfaction, and excellence in financial strength. The results have been determined through the Hospital Strength INDEX, the industry’s most objective and comprehensive assessment of rural hospital performance.
Perham Health was also recognized for Excellence in Outcomes. The award reflects Perham Health’s commitment to providing high-quality, affordable health care to patients in a rural community.