Gritman Medical Center Moscow, ID 83843
The Patient Navigator is responsible for creating an optimal experience for patients and families, through care coordination with other healthcare professionals to facilitate exceptional care for patients. The Patient Navigator is focused on all aspects of the patient experience supporting quality of care and communication. Typically requires 2 years of healthcare experience and a thorough understanding of medical terminology. Performs a variety of complex tasks in accordance with organization policies, as well as federal, state, and local regulations applicable to the health system, including confidentiality of patient related information in compliance with HIPAA guidelines. This position is responsible for facilitation of all aspects of patient navigation and surgical department related tasks outlined below. Effective communication between patients, staff, healthcare providers, pharmacies and other healthcare offices via oral/written communication and documentation. The ability...
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