UCLA Health Irwindale, CA, USA
Responsibilities Make a significant contribution to a world-class health organization. Help maintain our reputation for outstanding patient and customer satisfaction. Experience a high level of personal and professional rewards. UCan do all this and more at UCLA Health. We’re looking to you to provide a high level of patient services over the telephone for assigned practices or service areas. You will serve as the initial point of contact guiding callers to the appropriate clinic/service. This will also involve utilizing our Electronic Medical Records system to communicate patient care and schedule appointments effectively and efficiently. You must maintain a high level of customer service, sense of urgency, reliability, data entry, active listening and proper phone etiquette. You will float and be required to multi-task varying assignments, depending on departmental needs. UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary...
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