Responsibilities Make a significant contribution to a world-class
health organization. Help maintain our reputation for outstanding patient and
customer satisfaction. Experience a high level of personal and professional
rewards. UCan do all this and more at UCLA Health. Our brand-new call center in Irwindale is now
open, featuring state-of-the-art telecommunications and computer information
systems. We’re looking to you to provide a high level of patient services over the telephone for assigned practices or service areas. You will serve
as the initial point of contact guiding callers to the appropriate clinic/service.
This will also involve utilizing our Electronic Medical Records system to
communicate patient care and schedule appointments effectively and efficiently.
You must maintain a high level of customer service, sense of urgency,
reliability, data entry, active listening and proper phone etiquette. You will
float and be required to multi-task varying assignments,...
Mar 29, 2021
Responsibilities Make a significant contribution to a world-class
health organization. Help maintain our reputation for outstanding patient and
customer satisfaction. Experience a high level of personal and professional
rewards. UCan do all this and more at UCLA Health. Our brand-new call center in Irwindale is now
open, featuring state-of-the-art telecommunications and computer information
systems. We’re looking to you to provide a high level of patient services over the telephone for assigned practices or service areas. You will serve
as the initial point of contact guiding callers to the appropriate clinic/service.
This will also involve utilizing our Electronic Medical Records system to
communicate patient care and schedule appointments effectively and efficiently.
You must maintain a high level of customer service, sense of urgency,
reliability, data entry, active listening and proper phone etiquette. You will
float and be required to multi-task varying assignments,...
Responsibilities Make a significant contribution to a world-class
health organization. Deliver outstanding customer service and positive patient
experiences. Enjoy tremendous personal and professional fulfillment. UCan do
all this and more at UCLA Health. In this key role, you’ll be able to work remotely
on a temporary basis with an eventual assignment within our state-of-the-art Irwindale
call center. You will provide a high level of patient support and analytical
services over the telephone for assigned practices or service areas. You will serve
as the initial point of contact guiding callers to the appropriate
clinic/service. You will also use our Electronic Medical Records system to
communicate patient care and schedule appointments effectively and efficiently. UCLA Health is a world-renowned health system with
four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care
centers and other ancillary locations throughout metro Los...
Mar 22, 2021
Responsibilities Make a significant contribution to a world-class
health organization. Deliver outstanding customer service and positive patient
experiences. Enjoy tremendous personal and professional fulfillment. UCan do
all this and more at UCLA Health. In this key role, you’ll be able to work remotely
on a temporary basis with an eventual assignment within our state-of-the-art Irwindale
call center. You will provide a high level of patient support and analytical
services over the telephone for assigned practices or service areas. You will serve
as the initial point of contact guiding callers to the appropriate
clinic/service. You will also use our Electronic Medical Records system to
communicate patient care and schedule appointments effectively and efficiently. UCLA Health is a world-renowned health system with
four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care
centers and other ancillary locations throughout metro Los...