14 Help Desk Jobs

Provide the Medical Center with a central point of contact for hospital related information systems and problems. Resolves problems within scope of responsibilities, or escalates to appropriate IS staff. This position also requires periodic...
Under general direction provides technical support to end users with a high degree of customer service, expertise, and timeliness to ensure user productivity and satisfaction. Investigates and resolves software and hardware problems over the...
The primary purpose of the Tier I Help Desk Representative position is to respond to entry level technician relate software application issues for the business and respond quickly and efficiently to concerns regarding NC FAST( North Carolina...
The primary purpose of these time-limited Tier II Help Desk Representative positions is to respond quickly and efficiently to concerns regarding NC FAST as escalated from the Tier 1 Customer Support Center. Job responsibilities include the...
1. Works under the supervision of the Director of Network Operations and or Manager of Client Services. 2. Performs demonstrates proficiency in all functions and processes of a NOC Level I Analyst. 3. Provides first level support for...
Full time position, benefits eligible. Will staff the Mercy IS Help Desk (IT Service Desk). Starting pay rate $20.00 per hour. #HelpDesk #Service Desk #InformationServices #InformationTechnology #ITjobs This position supports Mercy's...
Contribute to the hospital's mission through effective delivery and support of technology systems and services. Provide high quality customer assistance, documentation, problem resolution, and escalation. Responsible for system monitoring,...
Minimum of 2 years Technical Support experience or Associate degree in CIS, MIS, or relevant technology field preferred.
Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. Provides 1st Level hardware/software remote support...
Serve as the first line of support for Health System IT customers resolving a wide range of issues and inquiries relating to PCs printers peripherals operating systems software and departmental and institutional systems. Process incoming requests...
IT Help Desk Analyst 3 employees provide consultative and technical support services to faculty, staff and students to ensure timely problem resolution, system/data access and optimal system performance. They provide support for desktop, mobile...
IT Help Desk Analyst 3 employees provide consultative and technical support services to faculty, staff and students to ensure timely problem resolution, system/data access and optimal system performance. They provide support for desktop, mobile...
Provides telephone support for all end users on a wide variety of hardware and software issues. This position will be the first contact for all Clinical issues. When unable to resolve, refers caller to appropriate IS Clinical Informatics...
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